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Provision of a Digital Payment Platform for the Herefordshire Council Crisis and Resilience Fund

Herefordshire Council

This public procurement record has 1 release in its history.

Award

06 Aug 2026 at 14:36

Award Notice
Summary of the contracting process

Herefordshire Council procured a digital payment platform to support its Crisis and Resilience Fund. The service covers the provision, implementation and operation of a secure, scalable and compliant platform for distributing emergency financial assistance to eligible individuals and families. Payment methods include digital vouchers, prepaid cards, bank transfers and cash-out mechanisms. Council employees and authorised partner organisations will use the platform to make and manage payments. This is a financial transaction processing service, within the wider financial services category, delivered for Herefordshire Council in the West Midlands. The requirement is for services and is relevant to providers of public-sector payment technology, voucher platforms, prepaid card services and related transaction processing.

The procurement is complete and has been awarded. Herefordshire Council made the award to Evouchers Limited on 4 August 2026, following a selective call-off from the Procurement for Housing Electronic Payment Services framework. The awarded value is £1,500,000 in total, in GBP. The contract runs from 5 August 2026 to 4 August 2029. The original tender submission deadline was 4 August 2026 at 12:00. Evouchers Limited is the sole recorded supplier and the award is active. The procurement was suitable for small and medium-sized enterprises. The requirement was evaluated through the framework call-off process; the available information does not set out separate price, quality or technical weightings.

For a future requirement of this kind, credible suppliers would need a secure and scalable digital payments platform capable of handling emergency assistance for individuals and families. Relevant capability includes issuing and managing digital vouchers, prepaid cards and bank transfers, alongside reliable cash-out arrangements. Suppliers should be able to support multiple authorised users, including council staff and partner organisations, with strong controls over eligibility, payment approval, transaction processing and reporting. Compliance, data protection, service resilience and implementation experience in a public-sector or welfare-support setting would be important differentiators. The award also shows that a specialist SME can deliver this type of council-wide financial assistance infrastructure through a framework call-off route.

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Notice Information

Notice Title

Provision of a Digital Payment Platform for the Herefordshire Council Crisis and Resilience Fund

Notice Description

Herefordshire Council has awarded a call-off contract under the Procurement for Housing (PfH) Electronic Payment Services framework to Evouchers Limited for the provision, implementation and operation of a secure, scalable and compliant digital payment platform to support the Council's Crisis and Resilience Fund. The platform will enable Council employees and authorised partner organisations to distribute emergency financial assistance to eligible individuals and families through a range of payment methods, including digital vouchers, prepaid cards, bank transfers and cash-out mechanisms. This is an award notice and is not an opportunity to bid for this requirement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7b74b034-a957-41c9-9bd1-fa227b0bacd2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6dd722ce-3de1-4e41-931f-04829b2ec18e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66170000 - Financial consultancy, financial transaction processing and clearing-house services

Notice Value(s)

Tender Value
£1,500,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,500,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
6 Aug 20262 weeks ago
Submission Deadline
4 Aug 2026Expired
Future Notice Date
Not specified
Award Date
4 Aug 20263 weeks ago
Contract Period
5 Aug 2026 - 4 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Herefordshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HEREFORD
Postcode
HR4 0LE
Postcode Area
Hereford
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG11 Herefordshire, County of
Delivery Location
TLG West Midlands (England)
Local Authority
Herefordshire, County of
Electoral Ward
Widemarsh
Westminster Constituency
Hereford and South Herefordshire

Supplier Information

Number of Suppliers
1
Supplier Name

EVOUCHERS LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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