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Locomotion Exit Surveys - AWARD

Science Museum Group

This public procurement record has 1 release in its history.

Award

03 Aug 2023 at 10:52

Award Notice
Summary of the contracting process

The Science Museum Group has awarded a contract for Customer Satisfaction Survey services titled "Locomotion Exit Surveys". The contract involves providing 150 face-to-face interviews per month at Locomotion railway museum in County Durham from July 2023 to March 2024. The procurement stage was an open procedure, with the tender period closing on June 26, 2023. The Science Museum Group, headquartered in London, is the buying organisation, and the contract was awarded to Spirul Ltd.

This tender presents an opportunity for businesses specialising in survey and market research services to compete. The contract is suitable for SMEs and seeks to satisfy the buyer's need for customer satisfaction data collection. As the awarded contract covers a specific timeframe and location, businesses capable of providing services in these parameters would be well-suited to respond to the tender and potentially grow their business through this opportunity.

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Notice Information

Notice Title

Locomotion Exit Surveys - AWARD

Notice Description

The Science Museum Group wishes to appoint a Supplier to provide 150 face-to-face interviews at Locomotion railway museum (near Shildon in County Durham) per calendar month. This would be approx. eight days of interviewing (between 11am and 5pm) over a mix of school holidays, weekends and weekdays per month for each of the nine months July 2023 to March 2024. The questionnaire has been created by the Science Museum Group using Snap Online. The agency is expected to provide interviewers with tablets able to access the online survey. All of our museums have free Wi-Fi available, but Snap Online also works independently of being online, with the interviewer able to upload completed interviews once an internet connection is established. Interviewing to start as soon after 1st July 2023 as possible.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7ba6737b-ec41-4874-9f04-fdfedb1f0fc1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/dca109b3-102f-4b04-b8dc-74523ee3a7a8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79310000 - Market research services

79311000 - Survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£16,173 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Aug 20233 years ago
Submission Deadline
26 Jun 2023Expired
Future Notice Date
Not specified
Award Date
19 Jul 20233 years ago
Contract Period
1 Jul 2023 - 3 Apr 2024 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Science Museum Group
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW7 2DD
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
Not specified
Local Authority
Kensington and Chelsea
Electoral Ward
Brompton & Hans Town
Westminster Constituency
Kensington and Bayswater

Supplier Information

Number of Suppliers
1
Supplier Name

Spirul Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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