Award

project_23920 - Smartbear Zephyr

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 2 releases in its history.

AwardUpdate

29 Apr 2025 at 06:54

Award Notice
Award

11 Mar 2024 at 11:26

Award Notice
Summary of the contracting process

The Department for Work and Pensions, located at 2 St Peters Square, Manchester, has awarded a contract titled "project_23920 - Smartbear Zephyr" for the procurement of three-year licenses for Smartbear Zephyr. Falling under the industry category of Software package and information systems (CPV 48000000), this procurement process was conducted using an open procedure below the threshold, allowing broad participation. The tender reached the award stage, with Insight, a large-scale supplier from Sheffield, being the awarded contractor. The contract started on 1st April 2021 and runs until 31st March 2027, serving primarily the North West of the United Kingdom, with the award value amounting to GBP 905,635. The tender process was completed on 26th March 2021.

This procurement creates significant opportunities for businesses, especially those involved in providing software and information systems, to grow by delivering a vital service over an extended contract period. Small and Medium Enterprises (SMEs) and Voluntary, Community and Social Enterprises (VCSEs) were notably encouraged to participate, indicating a focus on inclusivity and diversity in vendor selection. Businesses well-suited to compete in similar future tenders include those with capabilities in software solutions and license management, particularly those that can offer competitive pricing and proven reliability in delivering comprehensive software packages to meet governmental needs. This contract can lead to further opportunities for engagement with government projects, potentially opening doors to more extensive and varied contracts across the public sector.

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Notice Information

Notice Title

project_23920 - Smartbear Zephyr

Notice Description

3 year Smartbear Zephyr licenses

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7c1937bb-b5b0-4a38-8487-eef95eb96400
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/79c3a6e0-a59c-4528-ac48-c69ebe285dd8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£905,635 £500K-£1M
Lots Value
Not specified
Awards Value
£905,635 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
29 Apr 20259 months ago
Submission Deadline
26 Mar 2021Expired
Future Notice Date
Not specified
Award Date
26 Mar 20214 years ago
Contract Period
31 Mar 2021 - 31 Mar 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Not specified
Contact Email
ed.desktopbag@dwp.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MANCHESTER
Postcode
M2 3AA
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD North West (England)
Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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