Award

Out of Hours

ASTER GROUP LIMITED

This public procurement record has 1 release in its history.

Award

28 Feb 2020 at 17:45

Summary of the contracting process

The procurement process for the "Out of Hours" tender, initiated by Aster Group Limited, involves the purchase of telephone answering services within the telecommunications sector. Located in the South West of the United Kingdom, the contract has a total value of £216,820 and runs from 1 April 2020 to 31 March 2023. The tender procedure was an open process, with the tender period concluding on 25 November 2019. The award for this contract was announced on 27 January 2020.

This tender presents significant opportunities for businesses seeking to grow in the telecommunications services industry, particularly those that specialise in providing customer support solutions or call handling. Small and medium-sized enterprises (SMEs) are encouraged to participate, as the procurement process allows for their engagement, helping them to secure valuable contracts with established organisations like Aster Group Limited. The successful supplier, Deane Helpline, exemplifies the type of large-scale supplier that could be well-suited for this type of tender.

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Notice Title

Out of Hours

Notice Description

Out of hours (OOH) tender to purchase telephone answering services.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7cf71c24-f621-4318-a500-a871536ce0b8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5129ecfd-23a6-4be7-9a28-a708cf98714b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
£216,820 £100K-£500K
Lots Value
Not specified
Awards Value
£216,820 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Feb 20205 years ago
Submission Deadline
25 Nov 2019Expired
Future Notice Date
Not specified
Award Date
27 Jan 20206 years ago
Contract Period
31 Mar 2020 - 31 Mar 2023 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ASTER GROUP LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DEVIZES
Postcode
SN10 2AZ
Post Town
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK72 Wiltshire
Delivery Location
TLK South West (England)

Local Authority
Wiltshire
Electoral Ward
Urchfont & Bishops Cannings
Westminster Constituency
Melksham and Devizes

Supplier Information

Number of Suppliers
1
Supplier Name

DEANE HELPLINE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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