Award

DLUHC ServiceNow Licences, Implementation and Support Services.

DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES

This public procurement record has 1 release in its history.

Award

25 Mar 2022 at 13:31

Award Notice
Summary of the contracting process

The Department for Levelling Up, Housing and Communities (DLUHC) has awarded a contract for the provision of ServiceNow licences, implementation, and support services. This contract, valued at £757,750, aims to renew existing licences and implement various services, including desk booking, over a two-year period from 7 February 2022 to 6 February 2024. The procurement method used for this tender was selective, involving a call-off from a framework agreement, and it is classified under IT services and software packages.

This contract represents a significant opportunity for small and medium-sized enterprises (SMEs) in the IT services sector, particularly those specialising in software development, consulting, and support services. Businesses equipped to manage ServiceNow implementations or related IT solutions, especially those with expertise in cloud-based software and digital transformation, would be well-positioned to engage with similar future tenders that may arise from DLUHC's ongoing need for technology services.

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Notice Information

Notice Title

DLUHC ServiceNow Licences, Implementation and Support Services.

Notice Description

The Department for Levelling Up, Housing & Communities DLUHC (formerly the Ministry of Housing, Communities and Local Government - MHCLG) requirement for the renewal of existing ServiceNow licences and the subsequent implementation of several of its services, including desk booking. 2 year contract. This contract has been awarded and is published for transparency purposes.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7d001f9c-f382-41ac-a8b7-bfb991772286
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e142fb04-f20b-4ccb-bfa0-0684224d08b4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£757,750 £500K-£1M
Lots Value
Not specified
Awards Value
£757,750 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
25 Mar 20223 years ago
Submission Deadline
17 Jan 2022Expired
Future Notice Date
Not specified
Award Date
26 Jan 20224 years ago
Contract Period
7 Feb 2022 - 6 Feb 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

FLYFORM

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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