Award

Our Future Council transformation: Customer Construct and Technology Strategy

DORSET COUNCIL

This public procurement record has 1 release in its history.

Award

27 Mar 2025 at 11:46

Summary of the contracting process

Dorset Council has awarded a contract titled "Our Future Council transformation: Customer Construct and Technology Strategy" to PricewaterhouseCoopers LLP. This contract, valued at £609,500 excluding VAT, and classified under the business and management consultancy services category, focuses on strategic consultancy to support the council's transformational planning needs. The contract period runs from 3rd March 2025 to 23rd May 2025, with the procurement method being a direct award. The consultancy aims to assist in maintaining momentum for the council’s ambitious transformation goals, crucial for delivering recurrent revenue savings and structural efficiencies over the next two financial years.

This tender presents an excellent opportunity for businesses in the strategic consultancy sector to engage with Dorset Council and support their organisational transformation and efficiency goals. Firms specialising in organisational data analysis, digital enablement, and change management would be well-suited to compete, especially those with experience in delivering large-scale transformation projects. This contract not only offers substantial revenue potential but also promises to enhance the firm's portfolio by showcasing their ability to drive impactful and sustainable change within public sector organisations.

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Notice Title

Our Future Council transformation: Customer Construct and Technology Strategy

Notice Description

Dorset Council is engaging a strategic consultancy partner to deliver a focused package of work to support our immediate transformational planning needs. Building on the insights and recommendations from the three delivery reports produced in phase one and the full business case developed in phase two, Dorset Council seeks expert consultancy advisory to support the initial mobilisation and implementation of 'Our Future Council.' A significant amount of progress has been made in a short period of time to progress the ambition of delivering whole organisation transformation. The agreement of the business case in January is a key milestone. However, there is a need to maintain the momentum and engagement generated in the last few months. Moving at pace into February is needed in order to deliver changes and benefits that will contribute both towards the savings requirement for the next financial year and set the infrastructure in place to be able to deliver Our Future Council is critical. We are now charged with identifying and delivering full year PS18.8M recurrent revenue savings in 2025/26. This brief is aimed at bolstering the council's efforts to expedite change. Our requirements encompass a detailed analysis of organisational data, pinpoint functions, and activities that, through consolidation, align with the envisioned 'one council front door' 'customer focused' and 'digitally enabled' target operating model and develop costed structural options that promise efficiencies to be realised within this and the next financial year (2025-2027). Additionally, it will articulate a people-centric change approach to spearhead the implementation of any structural change. It will be important that while changes will cover a two-year financial period, a sharp focus on in-year efficiencies will be an important part of the remit of this work that will fit into the longer-term vision for transformation. We require consultancy capacity and capability to accelerate our transformation efforts to meet our financial pressure and provide a base for us to prepare for next year and beyond. Additional information: Value is excluding VAT

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7dcf85a8-2b66-4538-a996-6d5c3b78f5a7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cebbebc7-f9c9-4eb7-8cb2-9da2a4c6908b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79400000 - Business and management consultancy and related services

Notice Value(s)

Tender Value
£609,500 £500K-£1M
Lots Value
Not specified
Awards Value
£575,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
27 Mar 202511 months ago
Submission Deadline
27 Feb 2025Expired
Future Notice Date
Not specified
Award Date
28 Feb 202512 months ago
Contract Period
3 Mar 2025 - 23 May 2025 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DORSET COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DORCHESTER
Postcode
DT1 1XJ
Post Town
Dorchester
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK64 Dorset
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Dorset
Electoral Ward
Dorchester West
Westminster Constituency
West Dorset

Supplier Information

Number of Suppliers
1
Supplier Name

PRICEWATERHOUSECOOPERS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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