Award

Crimestoppers Hotline Service

HOME OFFICE

This public procurement record has 2 releases in its history.

AwardUpdate

12 Mar 2025 at 08:49

Award Notice
Award

07 Mar 2025 at 09:58

Award Notice
Summary of the contracting process

The Home Office has concluded the procurement process for the "Crimestoppers Hotline Service," aimed at providing a hotline to report immigration-related crime. This contract, classified under Telephone Operator Services (CPV code 79511000), covers the London region in the United Kingdom. The process was a direct procurement method via a single tender action below the threshold. The tender period ended on 31 March 2024, with the contract term starting on 1 April 2024 and running until 31 March 2027. The contract has been awarded on 7 March 2025, with the contract valued at £699,662.

This tender offers significant business growth opportunities for service providers specialising in telephone operator services, particularly those engaged with the public sector. While the contract has been awarded to Crime Stoppers, businesses with similar capabilities, especially small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), should monitor similar opportunities in this sector. Participating in such tenders can enhance their portfolio and potentially lead to long-term collaborations with government departments like the Home Office.

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Notice Information

Notice Title

Crimestoppers Hotline Service

Notice Description

Contract Award for the provision of a 'hotline' service to report Immigration related crime

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7e37037a-ba07-44fc-9949-f42229a0b300
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b5f967ed-1090-4ea1-bc9d-793072f3b917
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79511000 - Telephone operator services

Notice Value(s)

Tender Value
£699,662 £500K-£1M
Lots Value
Not specified
Awards Value
£699,662 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
12 Mar 202511 months ago
Submission Deadline
31 Mar 2024Expired
Future Notice Date
Not specified
Award Date
3 Mar 202511 months ago
Contract Period
3 Mar 2025 - 31 Mar 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HOME OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CROYDON
Postcode
CR0 2WF
Post Town
Croydon
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
TLI London
Local Authority
Croydon
Electoral Ward
Fairfield
Westminster Constituency
Croydon West

Supplier Information

Number of Suppliers
1
Supplier Name

CRIME STOPPERS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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