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HALO Service Desk Contract

Guildford Borough Council

This public procurement record has 3 releases in its history.

AwardUpdate

13 Nov 2024 at 13:13

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AwardUpdate

07 Sep 2023 at 15:05

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Award

07 Sep 2023 at 14:56

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Summary of the contracting process

Guildford Borough Council has completed the procurement process for a two-year contract titled "HALO Service Desk Contract," valued at £79,200. The contract, falling under the helpdesk and support services category, involves the provision of Halo Software as a cloud-hosted SaaS solution. The procurement method used was a selective call-off from a framework agreement. Key dates include the tender period end date on 10 August 2023 and the contract period from 18 August 2023 to 17 August 2025. The awarded supplier is Halo Service Solutions Ltd, based in Falkirk, Scotland.

This tender presents an excellent opportunity for small and medium-sized enterprises (SMEs) looking to grow their business by providing specialised helpdesk and support services. SMEs with expertise in cloud-hosted SaaS solutions and experience in managing service desks can benefit from engaging in this contract, establishing a strong partnership with local government and expanding their portfolio within public sector projects. With Guildford Borough Council as the buyer, businesses can anticipate a structured procurement environment and potential future opportunities, especially with the option to extend the contract for an additional 12 months.

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Notice Information

Notice Title

HALO Service Desk Contract

Notice Description

Provision of Halo Software as a cloud hosted SaaS solution Additional information: Option to extend contract for a further 12 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7f473e3b-13c2-44f1-bd54-4500367f3821
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0e9f1f13-0378-453d-ac20-e0ffbc6fb2f1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72253000 - Helpdesk and support services

Notice Value(s)

Tender Value
£79,200 Under £100K
Lots Value
Not specified
Awards Value
£79,200 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Nov 20241 years ago
Submission Deadline
10 Aug 2023Expired
Future Notice Date
Not specified
Award Date
24 Aug 20233 years ago
Contract Period
18 Aug 2023 - 17 Aug 2025 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Guildford Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GUILDFORD
Postcode
GU2 4BB
Postcode Area
Guildford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
Not specified
Local Authority
Guildford
Electoral Ward
St Nicolas
Westminster Constituency
Guildford

Supplier Information

Number of Suppliers
1
Supplier Name

Halo Service Solutions Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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