Award

WBS CRM System Refresh - AWARD

THE UNIVERSITY OF WARWICK

This public procurement record has 1 release in its history.

Award

15 Jan 2019 at 15:17

Summary of the contracting process

The University of Warwick has recently completed the procurement of a Customer Relationship Management (CRM) system, titled "WBS CRM System Refresh." This procurement falls under the industry category of goods, specifically involving software for managing customer relations. The procurement followed an open procedure and progressed to the award stage, with the contract being awarded to Spoon Six Limited on 31 October 2018. The delivery address is located in Coventry, West Midlands, with a contract period commencing on 1 August 2018 and concluding on 31 July 2021. The initial value of the project was set at £100,000, with a minimum budget of £60,000. Interested suppliers were encouraged to express their interest through the university's In-Tend supplier portal, with the tender period closing on 29 March 2018.

This tender presents significant opportunities for CRM software providers, particularly those specialising in solutions for educational institutions or similar sectors. Companies that can deliver integrated CRM solutions to support recruitment and enquiry management processes would be particularly well-suited to compete for future opportunities with the University of Warwick or similar organisations. As the procurement method utilised was open, this suggests a commitment to fair competition, encouraging participation from both small and large enterprises in the software development space.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

WBS CRM System Refresh - AWARD

Notice Description

The University of Warwick Business School has a requirement to purchase an integrated application and customer relationship management system (CRM) to support the recruitment and enquiry management functions for the School's MBA (Masters in Business Administration) portfolio of programmes, through the recruitment process to enrolment. In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (https://in-tendhost.co.uk/universityofwarwick). The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7fd56986-78cc-448e-b7e0-8001f2c42596
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/df5d0c4e-4545-44fd-a7f3-c2d5fa3a1516
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jan 20197 years ago
Submission Deadline
29 Mar 2018Expired
Future Notice Date
Not specified
Award Date
31 Oct 20187 years ago
Contract Period
31 Jul 2018 - 31 Jul 2021 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE UNIVERSITY OF WARWICK
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MIDLANDS
Postcode
CV4 7AL
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified

Local Authority
Coventry
Electoral Ward
Wainbody
Westminster Constituency
Coventry South

Supplier Information

Number of Suppliers
1
Supplier Name

SPOON SIX

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-7fd56986-78cc-448e-b7e0-8001f2c42596-2019-01-15T15:17:43Z",
    "date": "2019-01-15T15:17:43Z",
    "ocid": "ocds-b5fd17-7fd56986-78cc-448e-b7e0-8001f2c42596",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "EM-02-18-WBS-CRMREFRESH-ML - AWARD",
        "title": "WBS CRM System Refresh - AWARD",
        "description": "The University of Warwick Business School has a requirement to purchase an integrated application and customer relationship management system (CRM) to support the recruitment and enquiry management functions for the School's MBA (Masters in Business Administration) portfolio of programmes, through the recruitment process to enrolment. In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (https://in-tendhost.co.uk/universityofwarwick). The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48445000",
            "description": "Customer Relation Management software package"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "CV4 7AL"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 60000,
            "currency": "GBP"
        },
        "value": {
            "amount": 100000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2018-03-29T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2018-08-01T00:00:00+01:00",
            "endDate": "2021-07-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "goods"
    },
    "parties": [
        {
            "id": "GB-CFS-6392",
            "name": "The University of Warwick",
            "identifier": {
                "legalName": "The University of Warwick"
            },
            "address": {
                "streetAddress": "Main campus, Coventry",
                "locality": "West Midlands",
                "postalCode": "CV4 7AL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Emma Middleton",
                "email": "e.middleton@warwick.ac.uk",
                "telephone": "74577"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-104543",
            "name": "Spoon Six Limited",
            "identifier": {
                "legalName": "Spoon Six Limited"
            },
            "address": {
                "streetAddress": "1 Primrose Street, London, London, United Kingdom, EC2A 2EX"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-6392",
        "name": "The University of Warwick"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-7fd56986-78cc-448e-b7e0-8001f2c42596-1",
            "status": "active",
            "date": "2018-10-31T00:00:00Z",
            "datePublished": "2019-01-15T15:17:43Z",
            "value": {
                "amount": 0,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-104543",
                    "name": "Spoon Six Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2018-08-01T00:00:00+01:00",
                "endDate": "2021-07-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/df5d0c4e-4545-44fd-a7f3-c2d5fa3a1516",
                    "datePublished": "2019-01-15T15:17:43Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}