Award

User Research Call Off

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

16 May 2022 at 09:13

Award Notice
Summary of the contracting process

The Department for Work and Pensions (DWP) has completed a tender process titled "User Research Call Off", which falls under the IT services category, specifically focused on consulting and software development. The procurement, conducted through a selective method as a call-off from a framework agreement, has a total value of £2,820,000. The contract period runs from 21st February 2022 to 20th February 2024. This procurement process was officially awarded on 20th February 2022 and was primarily located in the North East region of the United Kingdom, where it aims to provide essential user research services to develop evidence-driven and user-centred tools and services.

This tender presents significant opportunities for businesses specialising in IT consulting, software development, and user research. Companies with expertise in transforming research insights into actionable recommendations that align with strategic goals would find this particularly relevant. Larger enterprises, such as those positioned similarly to IBM United Kingdom Limited, which was awarded the contract, could leverage this opportunity to enhance their service offerings within the public sector. Businesses looking to expand in the areas of user experience research and development would be well-suited to compete in similar forthcoming tenders.

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Notice Information

Notice Title

User Research Call Off

Notice Description

User research is an essential part of our development, ensuring that our tools and services are evidence driven and usercentred. DWP require a research partner to; provide expert and experience support, as and when required, for specific pieces of work and experience of choosing and making use of the most appropriate methods and tools to turn research insights into recommendations that align with DWP strategic goals.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8003395d-6909-4cfe-9f37-868c9ddb79fc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0341e64b-5913-4b16-8e83-57cda401ef5a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£2,820,000 £1M-£10M
Lots Value
Not specified
Awards Value
£2,820,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
16 May 20223 years ago
Submission Deadline
20 Feb 2022Expired
Future Notice Date
Not specified
Award Date
20 Feb 20224 years ago
Contract Period
21 Feb 2022 - 20 Feb 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
TLC North East (England)
Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

IBM UNITED KINGDOM

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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