Award

Business Engagement Team CRM System

REDCAR & CLEVELAND BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

06 Jun 2024 at 09:56

Summary of the contracting process

The Redcar & Cleveland Borough Council has awarded a contract for a Business Engagement Team CRM System via a direct award using the G-Cloud 13 Framework. This procurement falls under the services industry category with a contract period from 01/04/24 to 31/03/27, extendable for an additional 12 months. The procurement method used was selective, with a call-off from a framework agreement. The tender period ended on 15th December 2023, and the contract will be effective from 1st April 2024 to 31st March 2028.

This tender for a Business Engagement Team CRM System awarded to ALCIUM SOFTWARE LIMITED by the Redcar & Cleveland Borough Council presents opportunities for SMEs interested in providing Customer Relation Management software package services. Businesses offering Information systems or technology strategic review and planning services may also find this contract suitable. The contract is currently active, providing a chance for suppliers to engage in delivering services to support the council's activities in the North East region of the United Kingdom.

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Notice Title

Business Engagement Team CRM System

Notice Description

Award of a contract for a Business Engagement Team CRM System. Direct award via G-Cloud 13 Framework. Contract Period from 01/04/24 - 31/03/27 + 1 x 12 month optional extension.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-806b2179-97b5-43ca-b514-2403d87aa46d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/eb858dcb-64bf-4eb7-a6f5-abf5ae940b42
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48445000 - Customer Relation Management software package

72222000 - Information systems or technology strategic review and planning services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£38,211 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
6 Jun 20241 years ago
Submission Deadline
15 Dec 2023Expired
Future Notice Date
Not specified
Award Date
15 Dec 20232 years ago
Contract Period
31 Mar 2024 - 31 Mar 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
REDCAR & CLEVELAND BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
REDCAR
Postcode
TS10 1RT
Post Town
Cleveland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC32 South Teesside
Delivery Location
TLC North East (England)

Local Authority
Redcar and Cleveland
Electoral Ward
Coatham
Westminster Constituency
Redcar

Supplier Information

Number of Suppliers
1
Supplier Name

ALCIUM SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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