Notice Information
Notice Title
Payments Solution
Notice Description
- An outline of the business strategy and the role of this project in it; Ensuring LSBU's future sustainability by delivering efficient and responsive services to students, staff and external stakeholders within a robust governance framework, and exemplify a value for money approach to resource deployment. This project will enhance the current stakeholder payment experience and improve staff and resource efficiencies. - History relevant to the project; London South Bank University has been with WPM Education as the only Payment Gateway and Online Store provider for several years. Due to recent changes in our customer payment behaviour, we have closed our front facing service cash office and sign-posted all our students to pay online wherever possible. Some sites still accept cash for international customers who may not have a bank account or prefer not to pay online, others for external customers who still prefer to pay in cash. Although LSBU use WPM as our online store provider, our internal stakeholders' requirements indicate a need for a more robust, intuitive and user-friendly online shopping cart experience. Ideally an experience with a similar look, feel and functionality as a mix between Eventbrite event management and The Pay360 eShop from Capita. LSBU currently use Elavon for our acquiring and merchant services and Global Payments as our Payment Service Provider. However, we would prefer to have one supplier for all online and offline payment needs, and at the same time ensure improved PCI compliance status, have enhanced reporting features, and improved PDQ terminals POS functionality and P2P encryption. With a year-on-year increase in recruiting international students, LSBU requires a payment solution that would cater to payment preferences unique or most popular to every country. The majority of international students tend to pay by CHAPS or through banks who may use intermediary banks to remit the payment, which can cause problems with crucial payment details for prompt reconciliations getting lost in translation. Therefore a payment solution is sought from a reputable and well-known brand that would instil confidence in our customers to use the proposed payment solution, improve the reconciliation process, and speed up student registrations. Additional information: All documentation can be accessed from the LSBU e-sourcing portal. Click on "current opportunities" from the home page.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-80f251cd-64c7-4375-80ab-bf1123fbaf59
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/22cf4c15-5af8-428e-abd9-771ea0b70d52
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (above threshold)
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
66 - Financial and insurance services
-
- CPV Codes
66110000 - Banking services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 17 May 20196 years ago
- Submission Deadline
- 11 Mar 2019Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 1 Sep 2019 - 1 Sep 2024 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Cancelled
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LONDON SOUTH BANK UNIVERSITY
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- SE1 0AA
- Post Town
- South East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI44 Lewisham and Southwark
- Delivery Location
- Not specified
-
- Local Authority
- Southwark
- Electoral Ward
- St George's
- Westminster Constituency
- Bermondsey and Old Southwark
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/22cf4c15-5af8-428e-abd9-771ea0b70d52
17th May 2019 - Opportunity notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/55b28fef-2b14-4027-9e66-4a3f43db3138
6th February 2019 - Opportunity notice on Contracts Finder -
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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