Award

IT Managed Support Services

GATEWAY HOUSING ASSOCIATION

This public procurement record has 1 release in its history.

Award

19 May 2019 at 07:26

Award Notice
Summary of the contracting process

The procurement process, initiated by Gateway Housing Association, is for "IT Managed Support Services" located in London, United Kingdom. The competitive selection method followed is a restricted procedure, with a total contract value of £340,200. The tender was completed on 12 April 2019, and the contract period commenced on 13 April 2019, running through to 31 December 2021.

This tender presents significant growth opportunities for businesses specialising in IT services, particularly those capable of providing on-site support and efficient service desk operations. Small and medium-sized enterprises (SMEs) that are adept at delivering comprehensive IT solutions, including server monitoring and project management, would be well-positioned to engage in similar future opportunities within this contracting authority's framework.

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Notice Information

Notice Title

IT Managed Support Services

Notice Description

Gateway Housing is seeking to appoint a supplier to manage the support of its IT service. This will include provision of an on-site resource for each working day of the year who will resolve day-to-day issues and undertake project work as time permits. This must be reinforced by an off-site second and third line resolver function and an off-site Service Desk for logging calls. The Supplier will also be expected to monitor key services such as the servers, storage and networks with the capability to respond to alerts and alarms on a 24x7 basis.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-81240580-43cc-4158-b016-aa1c426c8cfe
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/417958c9-0815-40e9-88fd-33eeb21ac08b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£340,200 £100K-£500K
Lots Value
Not specified
Awards Value
£340,200 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
19 May 20196 years ago
Submission Deadline
12 Apr 2019Expired
Future Notice Date
Not specified
Award Date
11 Apr 20196 years ago
Contract Period
12 Apr 2019 - 31 Dec 2021 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GATEWAY HOUSING ASSOCIATION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E3 4PB
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London
Local Authority
Tower Hamlets
Electoral Ward
Bow West
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

WATERSTONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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