Award

IT Asset Management Expertise Service (2025-2028)

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

03 Dec 2025 at 18:17

Award Notice
Summary of the contracting process

The Department for Work and Pensions has concluded the award stage for the "IT Asset Management Expertise Service (2025-2028)" procurement process, classified under software support services. The contract, with a value of £5,000,000, has been awarded to Boxxe. The procurement was conducted via a selective method, specifically a call-off from a framework agreement. The service will be delivered in the North West region of the United Kingdom, with a contract duration from 1st December 2025 to 30th November 2028, including a potential one-year extension.

This tender offers growth opportunities primarily for businesses specialising in IT asset management and software support services. The procurement process's framework agreement approach allows suppliers with similar expertise to future contracts to establish ongoing relationships with the Department for Work and Pensions. However, it's notable that small and medium-sized enterprises (SMEs) and voluntary community social enterprises (VCSEs) were assessed as unsuitable for this particular contract, indicating the preference for established companies with extensive capacity and experience in the sector.

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Notice Information

Notice Title

IT Asset Management Expertise Service (2025-2028)

Notice Description

IT Asset Management Expertise Service (Contract includes an optional one year extension 2028-2029)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-813f5a52-bcb9-4c5f-9681-9e71543adecf
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/43558458-d197-46c8-9788-2e52eda54b5b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£5,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£5,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
3 Dec 20252 months ago
Submission Deadline
26 Nov 2025Expired
Future Notice Date
Not specified
Award Date
27 Nov 20252 months ago
Contract Period
1 Dec 2025 - 30 Nov 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
TLD North West (England)
Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

BOXXE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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