Award

Ryecare Call Handling System

RYEDALE DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

22 Sep 2021 at 15:23

Summary of the contracting process

Ryedale District Council has successfully completed a procurement process for the "Ryecare Call Handling System," which involves upgrading to a Software as a Service (SaaS) model. This contract falls under the telecommunications systems category, specifically using a direct award method via the Northern Housing Consortium Framework for Technology Enabled Care Services, Lot 1. The total value of the contract is £47,286, with the contract period running from 22nd November 2021 to 21st November 2023. The procurement stage has reached completion, with the award announced on 25th August 2021. The relevant delivery location for this contract is Yorkshire and the Humber, United Kingdom, and the tender period ended on 8th June 2021.

This tender presents substantial opportunities for businesses specialising in telecommunications services, particularly those offering cloud-based solutions or technology-enabled care services. Small and medium-sized enterprises (SMEs) may find it appealing to compete for similar future contracts, given the use of a direct award method, which streamlines the procurement process. Companies with experience in SaaS or related technology fields would be well-suited to engage, especially those capable of meeting the specific needs of local authorities like Ryedale District Council.

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Notice Title

Ryecare Call Handling System

Notice Description

Ryecare Call Handling System - Upgrade to SaaS Direct Award via Northern Housing Consortium Framework for Technology Enabled Care Services Lot 1

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8289c085-07e4-4493-907b-438315027aaf
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/dee48d2c-71da-43c8-aabe-bfb58023f527
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment


CPV Codes

32524000 - Telecommunications system

Notice Value(s)

Tender Value
£47,286 Under £100K
Lots Value
Not specified
Awards Value
£47,286 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Sep 20214 years ago
Submission Deadline
8 Jun 2021Expired
Future Notice Date
Not specified
Award Date
24 Aug 20214 years ago
Contract Period
22 Nov 2021 - 21 Nov 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
RYEDALE DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MALTON
Postcode
YO17 7HH
Post Town
York
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE22 North Yorkshire
Delivery Location
TLE Yorkshire and The Humber

Local Authority
North Yorkshire
Electoral Ward
Malton
Westminster Constituency
Thirsk and Malton

Supplier Information

Number of Suppliers
1
Supplier Name

TUNSTALL HEALTHCARE (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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