Award

PAHT - ITSM Software Project

THE PRINCESS ALEXANDRA HOSPITAL NHS TRUST

This public procurement record has 1 release in its history.

Award

13 Apr 2026 at 12:46

Award Notice
Summary of the contracting process

The Princess Alexandra Hospital NHS Trust has completed an award for a project titled "PAHT - ITSM Software Project," under the industry category of Software package and information systems, with CPV code 48000000. The procurement process was conducted via a selective procurement method as a call-off from the G-Cloud RM1557.14 Framework agreement. This contract, valued at £574,000, began on 31st March 2026 and will conclude on 30th March 2029. The procurement stage is at the award phase, having been published on 13th April 2026. The project location is in England, with the main office in Welwyn Garden City.

This tender presents significant opportunities for businesses involved in IT and software solutions, especially those capable of providing comprehensive IT Service Management systems. Large businesses that have experience with frameworks like G-Cloud will find this particularly advantageous due to the procurement nature. Although this opportunity is not directly targeted at SMEs or VCSEs, organisations specialising in information systems can leverage their expertise to secure similar contracts and expand their market within the public sector.

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Notice Information

Notice Title

PAHT - ITSM Software Project

Notice Description

Princess Alexandra Hospital NHS Trust award Implementation of a comprehensive IT Service Management solution via G-Cloud RM1557.14 Framework.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/08d5281c-84ce-482e-9e70-be2b5150336d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£574,000 £500K-£1M
Lots Value
Not specified
Awards Value
£574,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
13 Apr 20261 weeks ago
Submission Deadline
2 Mar 2026Expired
Future Notice Date
Not specified
Award Date
30 Mar 20263 weeks ago
Contract Period
30 Mar 2026 - 30 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE PRINCESS ALEXANDRA HOSPITAL NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WELWYN GARDEN CITY
Postcode
AL8 6NS
Post Town
St Albans
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified
Local Authority
Welwyn Hatfield
Electoral Ward
Handside
Westminster Constituency
Welwyn Hatfield

Supplier Information

Number of Suppliers
1
Supplier Name

FRESHWORKS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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