Notice Information
Notice Title
Further provision of Corporate Performance Risk Management System via CCS RM1557.13 G-Cloud 13 framework Lot 2 Cloud Software
Notice Description
Southend City Council is seeking to procure a Corporate Performance and Risk Management System (currently Pentana Risk) that can provide the following functions: * performance management * risk management * internal audit * reporting * dashboards * manage and monitor information * case management for complaints, Subject Access Requests (SARs), Freedom of Information (FOI) requests and Data Protection (breaches and queries) The system is to be used by all council directorates and service areas and at all levels to assist with decision-making and the achievement of organisational aims and objectives. Technical support and system maintenance will be covered. The council's current system has over 600 users. This includes 'super users'. Super users will require a higher level of training than standard users. They will provide basic training to other users so they can access the items they need. The Insights Team will act as the council's internal support team, liaising directly with the supplier, sharing relevant updates to system users, providing internal training and dealing with administrative tasks. A Service Level Agreement is in place with South Essex Homes to use the system. With our current system, South Essex Homes are able to access to Castle Point Pentana system through the Southend-on-Sea version. System requirements The new system must: * Monitor and manage performance, risks and audits * Case management and project management tool, including milestones * Search, reporting and dashboard functionality * Easy to use at all levels, including data entry, monitoring and administration * Run at a good speed * Web-based product available 24/7 * Fully functional at all times * Set up so it can be managed by the Insights team * Automate getting data in and out of the system * Automation within the system, including 'RAG status' and 'trees' with progress * Automate and schedule emails from the system * API connections with other systems * Graphs and trend and forecasting functions * Large number of users available, with different levels of access, preferably customable * be single sign-on * GDPR (General Data Protection Regulations) compliant * Deletion capability for data retention, preferably automatic with a manual override * Back-up and recovery plan * Visually pleasing * Branded with the council's logo and branding * Link to benchmarking data, to be used within reporting and dashboards * Upload documents, add comments/notes and create custom fields for data * Meet the Public Sector Bodies Accessibility Regulations (PSBAR) The Provider will need to provide one-off, introductory training, which may be delivered in person or online, with support materials to upskill the Insights team on using and maintaining the system.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-83029285-4a5c-4e4a-a6ae-a70e0ae843b8
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/4c380d2d-1a53-4793-b018-78f3895f7a73
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48331000 - Project management software package
48482000 - Business intelligence software package
48920000 - Office automation software package
Notice Value(s)
- Tender Value
- £51,500 Under £100K
- Lots Value
- Not specified
- Awards Value
- £51,500 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 4 Sep 20232 years ago
- Submission Deadline
- 13 Jul 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 31 Aug 20232 years ago
- Contract Period
- 31 Aug 2023 - 31 Aug 2025 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SOUTHEND-ON-SEA BOROUGH COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- SOUTHEND-ON-SEA
- Postcode
- SS2 6EN
- Post Town
- Southend-on-Sea
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH3 Essex
- Small Region (ITL 3)
- TLH31 Southend-on-Sea
- Delivery Location
- Not specified
-
- Local Authority
- Southend-on-Sea
- Electoral Ward
- Victoria
- Westminster Constituency
- Southend East and Rochford
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/4c380d2d-1a53-4793-b018-78f3895f7a73
4th September 2023 - Awarded contract notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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