Award

ICT Strategy Consultancy Services

PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN

This public procurement record has 6 releases in its history.

Award

03 Oct 2018 at 10:01

TenderAmendment

20 Aug 2018 at 15:12

TenderAmendment

17 Aug 2018 at 14:21

TenderAmendment

17 Aug 2018 at 11:11

TenderAmendment

14 Aug 2018 at 09:25

Tender

14 Aug 2018 at 09:20

Summary of the contracting process

The Parliamentary and Health Service Ombudsman is seeking consultancy services for their ICT Strategy through an open procurement process. The contract, titled "ICT Strategy Consultancy Services," aims to enhance their digital strategy and improve stakeholder engagement. This opportunity is categorised under IT services (CPV code 72000000) and is located in Manchester (postal code M2 3HQ). The procurement is currently in the award stage, with a tender period that closed on 23 August 2018, and the contract is set to commence on 10 September 2018 and extend until 30 March 2019, with a contract value of £15,000.

This tender presents a significant opportunity for consultancies specialising in ICT services, particularly those that can engage small organisations and demonstrate flexibility in strategy recommendations. Suitable competitors may include small and medium-sized enterprises (SMEs) with expertise in digital transformation and stakeholder engagement. The successful consultant will be crucial in shaping the organisation's ICT roadmap, making this a pivotal role for businesses looking to expand their presence in the public sector.

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Notice Title

ICT Strategy Consultancy Services

Notice Description

We are a relatively small organisation and are looking for a supplier we can work with to obtain an understanding of where we are now with our ICT & Digital Strategy, recommend what our priorities should be and provide advice on how to get there. Understanding the needs of staff and users of our service will be important, as will working closely with the senior staff that will need to buy in to any plan we develop. We have produced a draft ICT and Digital strategy that links to our Corporate Strategy as we see these as critical to the way in which we transform. This 'Critical Friend' role is crucial in this first stage and our chosen partner will be expected to: * challenge the strategy and make sure it: reflects our aims and ambitions; is appropriate and are sufficiently challenging; is flexible enough to meet changes in our business needs and maximise the potential from existing and emerging technologies; * facilitate internal key stakeholder engagement to ensure we have captured all of our requirements and have maximised the opportunities in our vision and strategy and that, as an organisation, we understand the opportunities that technology can bring to our strategic objectives - casework, transparency and partnership working; * review the needs and expectations of our external stakeholders and users (complainants, advocacy groups, MPs, organisations we investigate), in particular the complainant journey and how this can be enhanced by technology. We already have some insight through developing our website and a discovery exercise we undertook in 2017; however there may be areas require further research. * support the PHSO in evaluating and selecting an ICT consultancy specialist to carry out the architecture and infrastructure assessment and the development of the ICT roadmap and ensure that the best partner for the organisation is selected. Outcomes will include: * Final ICT and Digital strategy which maximises the opportunities from technology and provide a platform on which transformation of the organisation can be built. * Engaged key stakeholders that understand the context, content and potential of ICT and Digital Strategies and their role in transforming the organisation. * Appointment of Specialist ICT consultancy specialist to carry out the architecture and infrastructure assessment and the development of the ICT roadmap and ensure that the best partner for the organisation is selected. Please see attached ITT for further information, including details on how to submit a tender for this requirement. A copy of our draft ICT & Digital Strategy is available on request.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-833de7db-bd3a-42ea-80bf-78413a897381
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/16de2ef6-a6e1-4304-93b8-bd916de3063b
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£15,000 Under £100K
Lots Value
Not specified
Awards Value
£19,900 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Oct 20187 years ago
Submission Deadline
23 Aug 2018Expired
Future Notice Date
Not specified
Award Date
3 Sep 20187 years ago
Contract Period
4 Sep 2018 - 30 Mar 2019 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M2 3HQ
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified

Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

MOZAIC-SERVICES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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