Tender

Historic Royal Palaces Ticketing System Tender

HISTORIC ROYAL PALACES

This public procurement record has 1 release in its history.

Tender

19 Jan 2023 at 14:25

Tender Notice
Summary of the contracting process

The Historic Royal Palaces (HRP) is conducting a tender for a Ticketing System Platform to be used for the next 3-5 years. The platform should support ticketing, membership, and donation functions online and onsite while integrating with HRP's Customer Relationship Management system. The procurement method is selective with a tender period ending on February 20, 2023. The contract period is set to start on July 3, 2023, and will last until July 2, 2028. The value of the contract is £2,000,000, and the main procurement category is goods.

This tender presents an opportunity for businesses to provide a state-of-the-art ticketing solution to Historic Royal Palaces. Companies with expertise in industry-specific software packages and ticketing platforms, as well as experience in managing large-scale projects within the heritage sector, would be well-suited to compete for this contract. The selected partner will need to offer a stable and scalable platform with full integration capabilities, providing managed services for hardware and ongoing support as required by HRP.

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Notice Information

Notice Title

Historic Royal Palaces Ticketing System Tender

Notice Description

Historic Royal Palaces (HRP) is seeking to undertake a tender exercise to identify a Ticketing System Platform to serve them for at least the next 3-5 years. This is intended to enable HRP to select a visionary ticketing platform solution partner with a state-of-the-art but cost-effective ticketing solution, as well as in-house project, development, integration, and design expertise. Key aspects of the selection will be identifying a partner who can provide a smooth transition from the current platform; maintain all current ticketing, membership and donation functionality online and onsite; allow for the provision of a stable and fully scalable platform; provide full integration into HRP's Customer Relationship Management system; continue to provide services for B2B clients; and provide HRP with a fully managed service for the delivery and support of all associated hardware and services as required.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8453ff11-17d7-4a12-a560-6aaec09f946c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ba137030-6532-4cd7-926c-8d25c6bb1a9d
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
£2,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Jan 20233 years ago
Submission Deadline
20 Feb 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Jul 2023 - 2 Jul 2028 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HISTORIC ROYAL PALACES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EAST MOLESEY
Postcode
KT8 9AU
Post Town
Kingston upon Thames
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
Not specified
Local Authority
Richmond upon Thames
Electoral Ward
Hampton
Westminster Constituency
Twickenham

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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