Award

Networks Incident Management Analysis

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

27 Aug 2025 at 10:30

Summary of the contracting process

The procurement process led by the Department for Work and Pensions (DWP) was centred around the project titled "Networks Incident Management Analysis". This initiative falls under the IT services industry category and was aimed at scrutinising recent network issues, potentially involving network-cloud interfaces. Located in the United Kingdom's North West, the process reached the award stage on 8th August 2025, with the contract officially starting on 18th August 2025 and concluding on 26th September 2025. This procurement was conducted via a selective method, specifically as a call-off from a framework agreement, and was valued at £97,886.

This tender provides significant growth opportunities, particularly for businesses specialising in IT consulting, software development, Internet services, and support. SMEs and voluntary, community, and social enterprises (VCSEs) were deemed suitable for this procurement, which underscores the potential for diversifying business portfolios and establishing partnerships with large organisations like Gartner UK Limited, the awarded supplier. Companies with expertise in incident analysis and the development of best practice frameworks would find this contract particularly beneficial in expanding their service offerings in the public sector.

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Notice Title

Networks Incident Management Analysis

Notice Description

A hypothesis-led investigation of recent P1 level network issues experienced by DWP; potentially the interface between network and cloud environments Approach to cover: an analysis of recent incidents and current management processes and use of tooling and a comparison to good practice

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8497d3e6-90a2-40fd-81f2-c8bba1faf118
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/55e842c4-f53c-487b-8c46-e0bf78e80ff9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£97,886 Under £100K
Lots Value
Not specified
Awards Value
£97,886 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Aug 20256 months ago
Submission Deadline
30 Jun 2025Expired
Future Notice Date
Not specified
Award Date
7 Aug 20256 months ago
Contract Period
17 Aug 2025 - 26 Sep 2025 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M2 3AA
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD North West (England)

Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

GARTNER

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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