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Civica Legal Case Management System (iCasework)

East Riding of Yorkshire Council

This public procurement record has 1 release in its history.

Award

22 Jul 2026 at 10:32

Award Notice
Summary of the contracting process

East Riding of Yorkshire Council procured a legal case management software system, specifically the Civica iCasework platform. The requirement is a renewal of the council’s existing system, supporting the management of legal cases and related information through a software package and information system. The buying organisation is East Riding of Yorkshire Council, based at Beverley County Hall. Delivery and use are in the Yorkshire and the Humber area of England. This is categorised as goods, although the requirement is technology-led and centred on providing an established legal casework platform. The selected supplier is Civica UK Ltd, the provider of iCasework. The opportunity is therefore most relevant to software publishers and technology suppliers with a legal services case management product or the ability to support this specific platform.

The procurement has been completed and the contract was awarded to Civica UK Ltd on 31 July 2026. The award value is £158,977. The contract runs from 1 August 2026 to 31 July 2030, providing a four-year renewal structured as two years plus two potential one-year extensions. East Riding of Yorkshire Council used a direct single-tender action below the applicable threshold, rather than an open competition. The procurement was evaluated through that single-supplier route and the selected award is active. The tender had a submission deadline of 31 July 2026. The requirement was not identified as suitable for small and medium-sized enterprises or voluntary, community and social enterprises. There was one procurement item covering the overall system renewal.

For suppliers assessing future demand from East Riding of Yorkshire Council, this award demonstrates an established requirement for a specialist legal case management platform rather than a general-purpose software package. A credible competitor would need a mature product that supports legal case workflows, secure information management and the operational needs of a council legal service. Experience delivering and maintaining comparable public-sector systems would strengthen a future proposition, as would the ability to provide reliable implementation, support, upgrades and continuity across a multi-year arrangement. The buyer selected a large incumbent software provider through a single-tender route, so suppliers would need a clear capability to match the existing platform or offer a compelling, supportable alternative. The requirement is not positioned as SME- or VCSE-suitable, indicating a need for substantial product and service capacity.

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Notice Information

Notice Title

Civica Legal Case Management System (iCasework)

Notice Description

Civica Legal Case Management System (iCasework) renewal for 4 years (2+1+1 years).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-84dcf238-84d3-4044-85bf-535c7cda69ac
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/dd8600bd-49e6-496a-9912-1d74ee38fd6c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£158,977 £100K-£500K
Lots Value
Not specified
Awards Value
£158,977 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Aug 2026 - 31 Jul 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
East Riding of Yorkshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BEVERLEY
Postcode
HU17 9BA
Postcode Area
Hull
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE12 East Riding of Yorkshire
Delivery Location
TLE Yorkshire and The Humber
Local Authority
East Riding of Yorkshire
Electoral Ward
St Mary's
Westminster Constituency
Beverley and Holderness

Supplier Information

Number of Suppliers
1
Supplier Name

Civica UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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