Notice Information
Notice Title
Contact Centre Maintenance and Support
Notice Description
The Contracting Authority has a requirement for maintenance and support services on its contact centre environment. This contract is for 18 months with no extensions and the full contract value is detailed in this notice. This is a call-off contract awarded via the NHS Commercial Solutions Patient Healthcare Communications and Related Services Framework.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-86355cea-5a82-435c-b616-26089e0e3f3a
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/508e9d64-25aa-4436-a53b-005f8c6bd0e5
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £149,256 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £149,256 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 26 Mar 202511 months ago
- Submission Deadline
- 3 Feb 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 24 Mar 202511 months ago
- Contract Period
- 25 Mar 2025 - 24 Sep 2026 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST
- Contact Name
- Paul Beales
- Contact Email
- paul.beales1@nhs.net
- Contact Phone
- 01522512512
Buyer Location
- Locality
- LINCOLN,
- Postcode
- LN5 7JH
- Post Town
- Lincoln
- Country
- England
-
- Major Region (ITL 1)
- TLF East Midlands (England)
- Basic Region (ITL 2)
- TLF3 Lincolnshire
- Small Region (ITL 3)
- TLF30 Lincolnshire CC
- Delivery Location
- TLF East Midlands (England)
-
- Local Authority
- Lincoln
- Electoral Ward
- Park
- Westminster Constituency
- Lincoln
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/508e9d64-25aa-4436-a53b-005f8c6bd0e5
26th March 2025 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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