Award

Customer dbase hosting, maintenance and campaign management

POST OFFICE

This public procurement record has 2 releases in its history.

AwardUpdate

25 Jun 2025 at 08:25

Award

28 Feb 2025 at 13:43

Summary of the contracting process

The procurement process for "Customer dbase hosting, maintenance and campaign management" has been conducted by the Post Office, based in London, United Kingdom. This contract, classified under database services and marketing services, involves a selective procurement method as a call-off from a framework agreement. It is a service category tender valued at £12,000,000, with a contract period from 16th December 2024 to 15th December 2028. The tender reached the award stage on 20th November 2024, and the process was completed by 28th February 2025. The contracting authority partnered with Rapp Ltd T/A Code Worldwide as the supplier for this process.

This tender presents substantial business growth opportunities for large-scale companies specialising in database and marketing services. Organisations capable of providing comprehensive customer database management, hosting, maintenance, and campaign management are well-suited to compete for similar contracts. As it was awarded through a framework agreement, companies with established relationships within such frameworks and ready to deliver extensive and reliable service solutions across the United Kingdom can significantly benefit from such opportunities.

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Notice Title

Customer dbase hosting, maintenance and campaign management

Notice Description

Customer dbase management, hosting and maintenance, campaign management

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-869ebbc5-1c08-46d1-9e18-8ea071e791ef
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f945bfa4-40b1-4909-99ed-c6147e4822fd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

72320000 - Database services

79342000 - Marketing services

Notice Value(s)

Tender Value
£12,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£14,400,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
25 Jun 20258 months ago
Submission Deadline
20 Aug 2024Expired
Future Notice Date
Not specified
Award Date
20 Nov 20241 years ago
Contract Period
16 Dec 2024 - 15 Dec 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
POST OFFICE
Contact Name
Not specified
Contact Email
procurement@postoffice.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
EC7V 2ER
Post Town
Not specified
Country
Not specified

Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
Not specified

Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

RAPP LTD T/A CODE WORLDWIDE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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