Award

Operating Model & Organisaton Design Delivery

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

15 Sep 2025 at 11:09

Award Notice
Summary of the contracting process

H M Revenue & Customs (HMRC) has completed a selective procurement process for the development and implementation of its operating model and organisation design, awarding the contract to Deloitte LLP. This contract, valued at £15,000,000, falls under the IT services category, which includes consulting, software development, Internet, and support. The procurement was part of a call-off from a framework agreement and is currently at the award stage. The project is to be delivered in the United Kingdom, with the contract period starting on 22 August 2025 and ending on 21 August 2027.

This tender represents a significant opportunity for businesses that specialise in IT services, particularly those experienced in consulting and organisational design. Although the contract has been awarded to Deloitte LLP, firms of a similar scale or expertise can anticipate potential future opportunities with HMRC and other governmental bodies. Small and medium-sized enterprises (SMEs) may find similar tenders advantageous, especially if they aim to develop expertise in public sector engagement and governmental IT transformation projects.

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Notice Information

Notice Title

Operating Model & Organisaton Design Delivery

Notice Description

To develop, design and implement the HMRC operating model and organisation design.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-872e3ce4-c5db-4dd8-bc4f-fd55146ef59f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5a0fafb5-9536-4caa-b43c-0e6f6283f6a6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£15,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£15,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
15 Sep 20255 months ago
Submission Deadline
21 Jul 2025Expired
Future Notice Date
Not specified
Award Date
21 Aug 20256 months ago
Contract Period
21 Aug 2025 - 21 Aug 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Post Town
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified
Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

DELOITTE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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