Award

Customer Management Cluster ICF Client Side Design

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

13 Aug 2025 at 12:34

Award Notice
Summary of the contracting process

The procurement process for the "Customer Management Cluster ICF Client Side Design" has been concluded with an award stage. The project initiated by H M Revenue & Customs, located at 100 Parliament Street, London, focuses on the business and management consultancy services industry, with a CPV code of 79400000. The procurement method used was a selective call-off from a framework agreement with a total contract value of £350,000 in GBP. The contract, which is situated in the United Kingdom, commenced on 13 August 2025 and will continue until 12 August 2026.

This tender presents significant opportunities for business growth, particularly for large business consultancy firms like Ernst & Young LLP, the awarded supplier. Companies providing intelligent client function and client-side delivery function services will find this tender highly suitable for participation, offering a competitive advantage to those with expertise in managing intricate consultancy projects. The procurement process highlights suitability for SMEs and VCSE, opening doors for a diverse array of qualified businesses to engage with ongoing and future tenders in similar frameworks.

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Notice Information

Notice Title

Customer Management Cluster ICF Client Side Design

Notice Description

Customer Management Cluster: Intelligent Client Function & Client-Side Delivery Function.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-87909d5f-8915-450b-84af-663d965f5d5f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6a033fed-2af8-4028-a3f5-0b84e44d1a34
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79400000 - Business and management consultancy and related services

Notice Value(s)

Tender Value
£350,000 £100K-£500K
Lots Value
Not specified
Awards Value
£350,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Aug 20256 months ago
Submission Deadline
29 Jul 2025Expired
Future Notice Date
Not specified
Award Date
6 Aug 20256 months ago
Contract Period
12 Aug 2025 - 12 Aug 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Post Town
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified
Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

ERNST & YOUNG

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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