Award

ITACU Fixed Line

BRITISH BROADCASTING CORPORATION

This public procurement record has 1 release in its history.

Award

22 Sep 2017 at 07:24

Award Notice
Summary of the contracting process

The British Broadcasting Corporation (BBC) is conducting a procurement process for the "ITACU Fixed Line" project, focusing on the provision of a fully managed service for fixed line telephone and mobile short dial code interactivity, aimed at enhancing public voting related to BBC output. The procurement process is currently in the Award stage, with key dates including a contract start date of 1 July 2017 and a contract end date of 30 June 2021. The opportunity falls under the category of services, specifically related to Interactive Voice Response (IVR) software, and employs an open procurement method that is above the threshold, with the tender period having concluded on 11 May 2017.

This tender presents significant growth potential for small and medium-sized enterprises (SMEs) specialising in telecommunications and interactive media services. Businesses that can provide telecommunications infrastructure and manage interactive services are well-suited to compete, particularly those experienced in premium and non-premium rate promotions, IVR systems, or live call-handling solutions. Participating in this contract could allow SMEs to establish a relationship with a leading public broadcaster while expanding their service offerings in the telecommunications sector.

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Notice Information

Notice Title

ITACU Fixed Line

Notice Description

The BBC is seeking suppliers that will offer a fully managed service for the provision of fixed line telephone and mobile short dial code interactivity relating to BBC output that includes a public vote. Under the framework agreements, the suppliers will provide the telecommunications services and infrastructure for premium and non-premium rate promotions via interactive voice response (IVR, mobile short dial codes (MDSCs)) or live call-handling. These will be either on the supplier's own platform with appropriate overflow where necessary or by use of mass-calling platforms. Additional information: Please note that Contract start date is 1 July 2017 although the contract was not actually signed until 14 September 2017. Contracts Finder does not allow me to enter these dates.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-889fba0b-faaa-4372-8681-cb104b23e28f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4eeda50c-aa03-4530-b9cd-bbf93f1f30ff
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48512000 - Interactive voice response software package

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
£1
Contracts Value
Not specified

Notice Dates

Publication Date
22 Sep 20178 years ago
Submission Deadline
11 May 2017Expired
Future Notice Date
Not specified
Award Date
29 Jun 20178 years ago
Contract Period
30 Jun 2017 - 30 Jun 2021 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BRITISH BROADCASTING CORPORATION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W12 7TS
Post Town
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
Not specified
Local Authority
Hammersmith and Fulham
Electoral Ward
College Park & Old Oak
Westminster Constituency
Ealing Central and Acton

Supplier Information

Number of Suppliers
3
Supplier Names

HARVEST MEDIA

SPOKE INTERACTIVE

TEMPLE INTERACTIVE MEDIA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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