Tender

Airline Inventory

CIVIL AVIATION AUTHORITY

This public procurement record has 1 release in its history.

Tender

04 Jan 2024 at 15:00

Tender Notice
Summary of the contracting process

The Civil Aviation Authority is seeking interested parties to design, build, and implement an efficient and cost-effective flight booking service for emergency repatriation scenarios. The service will allow consumers to book repatriation flights back to the UK using scheduled and charter services during a crisis. Interested parties with ongoing commercial interests in the travel industry are preferred, and the deadline for expressing interest is by 5pm on 31st January 2024. The contract period is set to start on 1st April 2024 and end on 31st March 2025.

This procurement opportunity falls under the IT services category, specifically IT services associated with consulting, software development, Internet, and support. The procurement method used is a tender, with a total contract value of £50,000 GBP. Small and medium-sized enterprises (SMEs) are deemed suitable for this opportunity, offering a chance for growth and expansion in the service industry sector. The tender period ends on 31st January 2024, and the buying organization is the Civil Aviation Authority located in London, UK.

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Notice Information

Notice Title

Airline Inventory

Notice Description

In a crisis situation, where consumers abroad may need emergency repatriation back to the UK, there is currently no service provision immediately available whereby, under certain business rules, a consumer can arrange their own flights back to the UK using existing scheduled services and charter services arranged by the CAA. The CAA is therefore seeking interested parties who may be able to design, build , test and implement an efficient and cost-effective flight booking service in which a consumer is able to book their own repatriation fight(s) back to the UK under certain business rules. The service will need to offer consumers all fares available on the GDS, and additional Rescue Fares offered by various airlines during the period of the crisis. The service solution will need to be able to offer online flight ticketing and manage any changes to ticketing under certain business rules. Where a financial flight contribution is required from the consumer, the service solution will need to be able to collect and reconcile card payments made by the consumer and have an audit function capable of tracking and all payments made. Because of the nature of an emergency repatriation, the service solution will need to offer a 24/7 service support for the period of the crisis with further reduced support during the post repatriation phase. The service solution will need a capability to database all consumer data impacted by the crisis so that business rules can be applied to consumers indicating entitlement to a repatriation flight and where applicable the associated costs. This will in the future be replaced by an API to the CAA's central repatriation database which will be used as the master record keeping database. Due to the nature of the service solution and the need to stand up the solution quickly in response to a crisis it would be preferable for potential bidders to have a ongoing commercial interest in the travel industry and hold a ATOL license. Should you be interested in this requirement, please express an interest by no later than 5pm on 31st January 2024 by emailing Scott.Taggart@caa.co.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-88c1aaf3-e742-4c43-98a6-4c5634498a2c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/de839f38-d182-432b-b856-2c2639b6faa1
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Jan 20242 years ago
Submission Deadline
31 Jan 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2024 - 31 Mar 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CIVIL AVIATION AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
RH6 0YR
Post Town
Redhill
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ28 West Sussex (North East)
Delivery Location
Not specified
Local Authority
Crawley
Electoral Ward
Langley Green & Tushmore
Westminster Constituency
Crawley

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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