Award

Technology Enabled Care Services including Call Monitoring

NORTH YORKSHIRE COUNCIL

This public procurement record has 1 release in its history.

Award

13 Oct 2025 at 12:37

Summary of the contracting process

North Yorkshire Council has awarded a contract for Technology Enabled Care Services, including call monitoring, to Tunstall Healthcare Group Limited. This procurement, categorised under installation services of communications equipment and community health services, focuses on supporting residents in Yorkshire and the Humber region. The procurement process followed a selective method through a call-off from the Procurement for Housing's Technologies for Independent Living Framework, specifically Lot 4 - Combined Telecare Equipment and Monitoring Services. The total estimated contract value is £1,035,286 excluding VAT, with the contract running from 26th September 2025 to 25th September 2027, and options to extend up to 25th September 2029.

This contract presents significant opportunities, particularly for businesses involved in technology-enabled care services, installation and maintenance of communications equipment, and alarm-monitoring services. The two-year initial contract, with potential extensions, offers long-term collaboration prospects, ideal for large and small to medium-sized enterprises (SMEs) looking to expand in this sector. With North Yorkshire Council's selective method approach, businesses experienced in public sector frameworks, particularly those familiar with the needs of community health services, will find this contract particularly beneficial for expanding their operations in the UK region.

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Notice Title

Technology Enabled Care Services including Call Monitoring

Notice Description

The Authority wishes to award a contract for Technology Enables Care including Call Monitoring through Procurement for Housing's Technologies for Independent Living: Telecare, Telehealth Framework, Lot 4 - Combined Telecare Equipment and Monitoring Services and Solutions. The aim of this contract is to support the delivery of technology-enabled care to residents across North Yorkshire. It encompasses the supply and installation of equipment, ongoing maintenance, and call monitoring services for individuals using the system. The Contract will be for a period of 2 years 26 September 2025 - 25 September 2027 with two further options to extend for a period of 1 year each. Option to Extend 1: 26 September 2027 - 25 September 2028 Option to Extend 2: 26 September 2028 - 25 September 2029 Therefore, the total possible Contract duration is 4 years. The estimated value of this contract is PS1,035,286 excluding VAT.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-893b61e0-4327-43a0-9d34-29fea8f194e1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/10379eca-850f-4b60-8bdc-4c1f9aaa7b91
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

51 - Installation services (except software)

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services


CPV Codes

51300000 - Installation services of communications equipment

79711000 - Alarm-monitoring services

85323000 - Community health services

Notice Value(s)

Tender Value
£1,035,286 £1M-£10M
Lots Value
Not specified
Awards Value
£1,035,286 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
13 Oct 20254 months ago
Submission Deadline
11 Sep 2025Expired
Future Notice Date
Not specified
Award Date
17 Sep 20255 months ago
Contract Period
25 Sep 2025 - 25 Sep 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NORTH YORKSHIRE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTHALLERTON
Postcode
DL7 8AD
Post Town
Darlington
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE22 North Yorkshire
Delivery Location
TLE Yorkshire and The Humber

Local Authority
North Yorkshire
Electoral Ward
Romanby
Westminster Constituency
Richmond and Northallerton

Supplier Information

Number of Suppliers
1
Supplier Name

TUNSTALL HEALTHCARE GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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