Award

GB-Sheffield: Transformation service

BRITISH BUSINESS BANK

This public procurement record has 1 release in its history.

Award

09 May 2019 at 14:57

Summary of the contracting process

The procurement process for the "Customer Service Transformation service" was conducted by the British Business Bank, based in Sheffield, UK. This completed tender, classified under general management consultancy services (CPV code 79411000), had an award amount of £75,000. The procurement stage has concluded with the contract period running from 20 March 2019 to 24 December 2019, following a tender period that ended on 13 March 2019.

This contract presents significant opportunities for growth, particularly for firms specialising in management consultancy services and customer service transformation. Businesses with experience in providing consultancy services, especially those that understand the unique needs of public sector clients, would be well-suited to compete in similar future tenders. The scale of the contract indicates a robust demand for skilled providers to deliver innovative solutions in transforming customer service for public entities.

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Notice Title

GB-Sheffield: Transformation service

Notice Description

Customer Service Transformation service

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-899f1ae1-3e36-4c21-b43a-6a46eb6dbbfd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/82f5f3c4-be80-4c52-b991-ace9ab0d3ac7
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79411000 - General management consultancy services

Notice Value(s)

Tender Value
£75,000 Under £100K
Lots Value
Not specified
Awards Value
£75,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
9 May 20196 years ago
Submission Deadline
13 Mar 2019Expired
Future Notice Date
Not specified
Award Date
13 Mar 20196 years ago
Contract Period
20 Mar 2019 - 24 Dec 2019 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BRITISH BUSINESS BANK
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S1 2GQ
Post Town
Sheffield
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
Not specified

Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

KIM ADELE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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