Award

Unified Communications

CHARNWOOD BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

AwardUpdate

20 Dec 2016 at 10:32

Award Notice
Award

20 Dec 2016 at 10:22

Award Notice
Summary of the contracting process

Charnwood Borough Council has completed the procurement process for an Integrated Communications solution under the Crown Commercial framework contract RM1045, Lot 10. The tender, titled "Unified Communications," involves a comprehensive telephony solution aimed at all Charnwood staff, including remote workers and Contact Centre personnel. The total contract value is £393,110, and the initial contract period runs from 31 January 2017 to 31 January 2022. The procurement was classified under the CPV code 32550000, which relates to Telephone equipment, and the procurement method is categorised as 'Other'.

This opportunity is well-suited for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in integrated communication solutions, providing services like SIP trunking, call routing, and managed telephony infrastructure. Businesses that can deliver cloud-hosted services or mobile twinning for remote operations may find significant potential for growth by collaborating with local councils such as Charnwood Borough Council, which is actively seeking innovative solutions to enhance its telecommunication services.

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Notice Information

Notice Title

Unified Communications

Notice Description

Charnwood Borough Council has accessed the Crown Commercial framework contract RM1045, Lot10 for Integrated Communication Integrated telephony solution for all Charnwood staff, remote workers and Contact Centre staff. The solution covers; - connectivity services SIP trunks, DDIs, including resilient connections - Inbound and call routing services, including all telephony call centre services - call recording and analysis - provision of IP handsets - mobile twinning for remote workers - cloud hosted service which include administration of the phone system - fully managed infrastructure

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-89aa3dbb-eec1-44a0-a645-3141ab6b8b02
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bb8f6b1c-3042-4092-bbee-031073cfbe75
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

CPV Codes

32550000 - Telephone equipment

Notice Value(s)

Tender Value
£393,110 £100K-£500K
Lots Value
Not specified
Awards Value
£393,110 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Dec 20169 years ago
Submission Deadline
28 Sep 2016Expired
Future Notice Date
Not specified
Award Date
25 Nov 20169 years ago
Contract Period
31 Jan 2017 - 31 Jan 2022 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CHARNWOOD BOROUGH COUNCIL
Contact Name
AYMEN KHAN
Contact Email
aymen.khan@charnwood.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LOUGHBOROUGH, LECIESTERSHIRE
Postcode
LE11 2TN
Post Town
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
TLF East Midlands (England)
Local Authority
Charnwood
Electoral Ward
Loughborough Southfields
Westminster Constituency
Loughborough

Supplier Information

Number of Suppliers
1
Supplier Name

4NET TECHNOLOGIES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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