Award

GB-Sheffield: Telephony System for SUL Call centre

BRITISH BUSINESS BANK

This public procurement record has 2 releases in its history.

AwardUpdate

29 Jul 2025 at 12:05

Award Notice
Award

13 Feb 2025 at 15:55

Award Notice
Summary of the contracting process

The public procurement process for the "GB-Sheffield: Telephony System for SUL Call centre" has been awarded under the completion status. Managed by the British Business Bank and procured through an internal single tender business case process, this contract is classified under the telecommunications network industry category. It spans various locations, including the United Kingdom, British Overseas Territories, Channel Islands, Isle of Man, Europe, and beyond. The procurement stage is the award stage, with the contract value recently increased by £4,338.10 as of 29 July 2025, bringing the total value to £28,842 GBP. The contract period began on 28 January 2025 and is set to conclude on 27 January 2026.

This tender presents substantial growth opportunities for businesses, particularly those specialising in telecommunications systems. Large enterprises, such as Vonage Business Limited, which has been awarded this contract, are well-suited to provide the required telephony solutions. Additionally, organisations classified as voluntary, community and social enterprises (VCSEs) could find strategic partnership opportunities to enhance service offerings within broad geographical reach, benefiting diverse economic zones. The contract offers stable business growth possibilities through consistent service delivery over the one-year term.

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Notice Information

Notice Title

GB-Sheffield: Telephony System for SUL Call centre

Notice Description

NOTE: This notice was updated on 29 July 2025 for the following reason: To increase the contract value by PS4,338.10.(Telephony system utilised by Start Up Loans Company. This contract was procured utilising the internal single tender business case process)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-89c31170-5109-4837-b043-b144048b477b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2ec84af2-956b-4d24-be91-f4c13b0d1746
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

CPV Codes

32412100 - Telecommunications network

32510000 - Wireless telecommunications system

32524000 - Telecommunications system

Notice Value(s)

Tender Value
£28,842 Under £100K
Lots Value
Not specified
Awards Value
£28,842 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jul 20257 months ago
Submission Deadline
27 Jan 2025Expired
Future Notice Date
Not specified
Award Date
27 Jan 20251 years ago
Contract Period
28 Jan 2025 - 27 Jan 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BRITISH BUSINESS BANK
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S1 2GQ
Post Town
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
Not specified
Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

VONAGE BUSINESS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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