Award

RFQ - National Measurement System SURVEY for Private Businesses

NATIONAL PHYSICAL LABORATORY

This public procurement record has 1 release in its history.

Award

27 Sep 2023 at 13:23

Award Notice
Summary of the contracting process

The National Physical Laboratory (NPL) has awarded a contract for the "RFQ - National Measurement System SURVEY for Private Businesses" project. The tender, which falls under the services category, has a total value of £81,975 GBP. The procurement method used was an open procedure (below threshold), and the contract period is from 1st December 2022 to 31st March 2024. The award was given to Team Telemarketing Limited on 20th September 2023. The survey will be managed by NPL to evaluate the National Measurement System, aiming to understand its impact and improve customer experience.

This tender presents an opportunity for businesses, particularly those offering survey conduction services. Small and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprise (VCSE) organisations are suitable for this project. Businesses interested in providing measurement-related services and improving customer satisfaction through surveys should consider bidding for this contract. The location of the project is at the National Physical Laboratory in Teddington, England, with the deadline for the tender period ending on 4th October 2022.

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Notice Information

Notice Title

RFQ - National Measurement System SURVEY for Private Businesses

Notice Description

The National Physical Laboratory (NPL) is the UK's National Measurement Institute and is a world-leading centre of excellence in developing and applying the most accurate measurement standards, science, and technology available. The NMS user survey is performed as part of the National Measurement System (NMS) evaluation plan. The aims are to: Understand the impact of the National Measurement System through quantification of impact and attributing the role of the NMS, Develop an in-depth understanding of our Userbase, Develop an understanding of how customers use measurement to create value, Benchmark customer experience/ satisfaction and look for product and service improvement opportunities. NPL will be leading the management of the survey with the successful bidder on behalf of the NMS.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8a3cdad9-3ce2-4915-8c1e-d76d1ec185aa
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/238357a7-c283-483e-8a99-432ebe835a7b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311200 - Survey conduction services

Notice Value(s)

Tender Value
£81,975 Under £100K
Lots Value
Not specified
Awards Value
£76,225 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Sep 20232 years ago
Submission Deadline
4 Oct 2022Expired
Future Notice Date
Not specified
Award Date
19 Sep 20232 years ago
Contract Period
1 Dec 2022 - 31 Mar 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL PHYSICAL LABORATORY
Contact Name
National Physical Laboratory
Contact Email
gary.phillips@npl.co.uk
Contact Phone
0208 943 6731

Buyer Location

Locality
TEDDINGTON
Postcode
TW11 0LW
Post Town
Twickenham
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
Not specified
Local Authority
Richmond upon Thames
Electoral Ward
Teddington
Westminster Constituency
Twickenham

Supplier Information

Number of Suppliers
1
Supplier Name

TEAM TELEMARKETING

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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