Notice Information
Notice Title
Provision of Market Research Services for Home Office Customer Services
Notice Description
RM6126 Research and Insights The provision of both qualitative and quantitative insight into customer journeys to gain an in-depth understanding, enable continual tracking, and improvement of the customers experience, at touchpoints along their journey
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-8b902fe7-c7d5-4f1e-9df4-5c4699fbf9d1
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/858aa0be-119e-4d7f-88ce-a5e3a5621c15
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Other - Open Procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79310000 - Market research services
Notice Value(s)
- Tender Value
- £1,344,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- £1,344,000 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 15 Feb 20242 years ago
- Submission Deadline
- 23 Nov 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 10 Feb 20242 years ago
- Contract Period
- 10 Feb 2024 - 9 Feb 2026 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CROWN COMMERCIAL SERVICE
- Contact Name
- Crown Commercial Service on behalf of Home Office : Home Office
- Contact Email
- supplier@crowncommercial.gov.uk
- Contact Phone
- 3450103503
Buyer Location
- Locality
- LIVERPOOL
- Postcode
- L3 9PP
- Post Town
- Liverpool
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD7 Merseyside
- Small Region (ITL 3)
- TLD72 Liverpool
- Delivery Location
- Not specified
-
- Local Authority
- Liverpool
- Electoral Ward
- City Centre North
- Westminster Constituency
- Liverpool Riverside
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/858aa0be-119e-4d7f-88ce-a5e3a5621c15
15th February 2024 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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