Notice Information
Notice Title
Call Handling Service (Telecare)
Notice Description
The Council is tendering for a Service to be available 24 hours a day, 7 days a week, throughout the year and shall consist of: * A computerised telephone answering service which can simultaneously respond to all calls from alarms dispersed in the community and facilitates clear voice contact between the Contractor's staff and Service Users and which shall operate instantaneously when required and be available at all times. * On receiving a call, the operator shall contact the Council or an alternative nominated phone number which may be friends, family or neighbour of the Service User.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-8ba6f2cd-fbae-432e-ba58-5d64ca7d995e
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/cf1b5bb8-5802-4f23-ae36-54427aaae4f1
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79510000 - Telephone-answering services
79512000 - Call centre
Notice Value(s)
- Tender Value
- £200,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 9 May 20196 years ago
- Submission Deadline
- 11 Jun 2019Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 1 Nov 2019 - 31 Oct 2024 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LONDON BOROUGH OF BROMLEY
- Contact Name
- Procurement
- Contact Email
- procurement@bromley.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- BROMLEY
- Postcode
- BR1 3UH
- Post Town
- Bromley
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI6 Outer London - South
- Small Region (ITL 3)
- TLI61 Bromley
- Delivery Location
- TLJ South East (England)
-
- Local Authority
- Bromley
- Electoral Ward
- Bromley Town
- Westminster Constituency
- Bromley and Biggin Hill
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/cf1b5bb8-5802-4f23-ae36-54427aaae4f1
9th May 2019 - Opportunity notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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