Award

UC User Research Recruitment Services

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

30 Mar 2022 at 13:04

Award Notice
Summary of the contracting process

The Department for Work and Pensions is seeking services for user research recruitment through a tender titled "UC User Research Recruitment Services". This procurement falls under the IT services category and is located in Manchester, England. The tender was awarded on 25 August 2021, with a contract value of £200,000, set to last until 22 August 2023. The procurement method employed is selective, leveraging a call-off from a framework agreement.

This tender presents significant growth opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in user research services. Businesses equipped to engage with diverse populations, particularly those familiar with digital services and user research methodologies, would be well-suited to compete in this space, potentially enhancing their market reach and service offerings in the public sector.

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Notice Information

Notice Title

UC User Research Recruitment Services

Notice Description

Department for Work and Pensions Digital requires participant recruitment for regular user research activities, to include the recruitment of participants who reflect the diverse make-up of people who use DWP services and manage a user research panel for Universal Credit specifically.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8c16d5c4-e208-4292-aaaf-b1b090c2cc92
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5aa7ac90-915a-4a03-b0fa-6e22c9d61784
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£200,000 £100K-£500K
Lots Value
Not specified
Awards Value
£200,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Mar 20223 years ago
Submission Deadline
19 Aug 2021Expired
Future Notice Date
Not specified
Award Date
24 Aug 20214 years ago
Contract Period
22 Aug 2021 - 22 Aug 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Not specified
Contact Email
technology.bom@dwp.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MANCHESTER
Postcode
M2 3AA
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified
Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

PEOPLE FOR RESEARCH

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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