Award

Provision of IT Managed Service Provider

CROWN COMMERCIAL SERVICE

This public procurement record has 1 release in its history.

Award

25 Jul 2025 at 06:52

Award Notice
Summary of the contracting process

The Crown Commercial Service, based in Liverpool, functioned as the buying organisation in the procurement process for the contract titled "Provision of IT Managed Service Provider". The procurement, classified under the industry category of IT services, encompasses IT support services including helpdesk support, network infrastructure management, and technical consultancy across the United Kingdom. The procurement process was selective, executed through a call-off from a framework agreement, with the tendering phase concluding on 20th June 2025. The contract, valued at £261,559.34, was awarded on 17th July 2025 and commenced on 1st August 2025, extending through to 31st July 2029. The procurement pertains to a wide geographical area within the UK, covering regions from London and the South East to Scotland and Northern Ireland.

This tender provides significant opportunities for large IT service companies, given its substantial contract value and comprehensive service requirements across several UK regions. Businesses that specialise in managed IT services and have experience in large-scale network infrastructure will find this tender particularly fruitful for growth and expansion. Given that the process leveraged a framework agreement and focused on a selective procurement method, it creates a competitive yet viable landscape for well-established firms seeking to enhance their portfolios by collaborating with governmental organisations like the Crown Commercial Service. Although smaller businesses such as SMEs and VCSEs may not have been the primary target, larger corporations like ROC TECHNOLOGIES LIMITED, the appointed supplier, represent ideal contenders for such expansive and technically demanding opportunities.

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Notice Information

Notice Title

Provision of IT Managed Service Provider

Notice Description

Provision of IT support services including end-user helpdesk support, management of the core network infrastructure, and technical consultancy.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8c2de043-eee6-4ed8-a93a-3df1a9086ddf
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c6e3eaa0-ac56-4125-9f72-289709312adf
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£261,559 £100K-£500K
Lots Value
Not specified
Awards Value
£261,559 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Jul 20257 months ago
Submission Deadline
19 Jun 2025Expired
Future Notice Date
Not specified
Award Date
16 Jul 20257 months ago
Contract Period
31 Jul 2025 - 31 Jul 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CROWN COMMERCIAL SERVICE
Contact Name
Crown Commercial Service on behalf of Westminster Foundation for Democracy : Foreign, Commonwealth and Development Office
Contact Email
supplier@crowncommercial.gov.uk
Contact Phone
3450103503

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland, TLN Northern Ireland
Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

ROC TECHNOLOGIES

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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