Award

Outsourcing Outbound Print & Post Services - AWARD

L&Q HOUSING TRUST

This public procurement record has 2 releases in its history.

AwardUpdate

04 Nov 2025 at 14:02

Award Notice
Award

04 Nov 2025 at 14:01

Award Notice
Summary of the contracting process

The London & Quadrant Housing Trust has completed the procurement process for outsourcing its outbound print and post services. This procurement was conducted under a restricted procedure, intended to replace existing arrangements, with a focus on achieving operational functionality before the closure of Cray House in March 2025. The contract, valued at £600,000, started on 13th October 2025 and will continue until 12th October 2028. The project falls under the postal and printing services category, with a substantial annual volume of over 600,000 units. The procurement process emphasised service coverage across multiple regions, including the UK, Europe, and other areas, highlighting its international scope. Integrity Connect has been awarded this contract, following an active tender stage concluded on 9th January 2025.

This tender offers significant opportunities for companies specialising in postal and related printing services. With a focus on small and medium-sized enterprises (SMEs) and Voluntary, Community, and Social Enterprises (VCSEs), the contract presents a lucrative chance for businesses with the capacity to handle high-volume logistics and distribution. Given the widespread geographical service area, businesses with robust networks and operational flexibility would be particularly well-suited to this contract. The steady demand throughout the contract period promises potential growth and sustained business for suitable suppliers, providing a pathway for expansion within the public procurement landscape.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Outsourcing Outbound Print & Post Services - AWARD

Notice Description

London & Quadrant Housing Trust ("L&Q") wishes to engage a supplier to provide Outbound Printing & Post Services. This service is intended to replace most if not all existing arrangements. The service needs to be in place and operational before closure of Cray House in March 2025. We estimate that the projected overall annual volume of outbound post will be >600,000 units/yr. There will be >1000 users spread across all geographical locations where L&Q has a presence ("the Services/Goods/Contract").

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8ca32763-a391-40bb-b84c-89c79a78041e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/988828d4-0e0c-49f4-87d1-871b8a97cb51
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

22 - Printed matter and related products

64 - Postal and telecommunications services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

22610000 - Printing ink

64110000 - Postal services

79800000 - Printing and related services

79810000 - Printing services

Notice Value(s)

Tender Value
£600,000 £500K-£1M
Lots Value
Not specified
Awards Value
£600,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
4 Nov 20253 months ago
Submission Deadline
9 Jan 2025Expired
Future Notice Date
Not specified
Award Date
27 Dec 20241 years ago
Contract Period
12 Oct 2025 - 12 Oct 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
L&Q HOUSING TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E15 4PH
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

INTEGRITY CONNECT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-8ca32763-a391-40bb-b84c-89c79a78041e-2025-11-04T14:02:43Z",
    "date": "2025-11-04T14:02:43Z",
    "ocid": "ocds-b5fd17-8ca32763-a391-40bb-b84c-89c79a78041e",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "IT-379-1769-Head Office 00001769 - AWARD",
        "title": "Outsourcing Outbound Print & Post Services - AWARD",
        "description": "London & Quadrant Housing Trust (\"L&Q\") wishes to engage a supplier to provide Outbound Printing & Post Services. This service is intended to replace most if not all existing arrangements. The service needs to be in place and operational before closure of Cray House in March 2025. We estimate that the projected overall annual volume of outbound post will be >600,000 units/yr. There will be >1000 users spread across all geographical locations where L&Q has a presence (\"the Services/Goods/Contract\").",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "64110000",
            "description": "Postal services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "79800000",
                "description": "Printing and related services"
            },
            {
                "scheme": "CPV",
                "id": "22610000",
                "description": "Printing ink"
            },
            {
                "scheme": "CPV",
                "id": "79810000",
                "description": "Printing services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "E15 4PH"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "E15 4PH"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 200000,
            "currency": "GBP"
        },
        "value": {
            "amount": 600000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "tenderPeriod": {
            "endDate": "2025-01-09T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-10-13T01:00:00+01:00",
            "endDate": "2028-10-12T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-326175",
            "name": "L&Q Housing Trust",
            "identifier": {
                "legalName": "L&Q Housing Trust"
            },
            "address": {
                "streetAddress": "West Ham Lane, Stratford",
                "locality": "London",
                "postalCode": "E15 4PH",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Tara McNamara",
                "email": "taramcnamara@lqgroup.org.uk",
                "telephone": "03004569998"
            },
            "details": {
                "url": "http://www.quadrant-construction.co.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-327081",
            "name": "Integrity Connect",
            "identifier": {
                "legalName": "Integrity Connect"
            },
            "address": {
                "streetAddress": "First Avenue, Westfield Trading Estate, Midsomer Norton, Bath, Avon, United Kingdom, BA3 4BS"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-326175",
        "name": "L&Q Housing Trust"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-8ca32763-a391-40bb-b84c-89c79a78041e-1",
            "status": "active",
            "date": "2024-12-27T00:00:00Z",
            "datePublished": "2025-11-04T14:01:45Z",
            "value": {
                "amount": 600000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-327081",
                    "name": "Integrity Connect"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-10-13T00:00:00+01:00",
                "endDate": "2028-10-12T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/988828d4-0e0c-49f4-87d1-871b8a97cb51",
                    "datePublished": "2025-11-04T14:01:45Z",
                    "format": "text/html",
                    "language": "en",
                    "dateModified": "2025-11-04T14:02:43Z"
                }
            ]
        }
    ]
}