Award

Tenant Satisfaction Surveys - AWARD

IPSWICH BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

18 Sep 2023 at 15:00

Award Notice
Summary of the contracting process

The Ipswich Borough Council has awarded a contract for Tenant Satisfaction Surveys to Acuity Research & Practice Ltd. The procurement process was completed, and the contract is worth £29,160 in GBP. The tender was part of the services category with a procurement method of Open procedure. The contract period starts on 1st April 2023 and ends on 31st March 2024. The deadline for bid submission was 15th March 2023.

This tender for Tenant Satisfaction Surveys by Ipswich Borough Council provides business growth opportunities for market research agencies and companies offering customer survey, performance review, and social research services. Businesses specialising in housing services, market research, and statistical services are well-suited to compete in this procurement stage. The contract presents a chance for companies to engage with the council and contribute to enhancing tenant satisfaction levels in the East of England region, specifically in Ipswich.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Tenant Satisfaction Surveys - AWARD

Notice Description

Ipswich Borough Council is inviting Quotes for an independent market research agency to carry out tenant satisfaction surveys on a quarterly tracking basis from April 2023. This opportunity is available on Suffolk Sourcing - www.suffolksourcing.uk Submission of bids = 15th March 2023 at 11:00AM.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8d7678a6-ec45-443f-b3d7-5c9a657486d6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/58234fad-1555-4ddb-a458-ce45b4aacafd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

70 - Real estate services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

70333000 - Housing services

79300000 - Market and economic research; polling and statistics

79310000 - Market research services

79311000 - Survey services

79313000 - Performance review services

79315000 - Social research services

79330000 - Statistical services

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£29,160 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Sep 20232 years ago
Submission Deadline
15 Mar 2023Expired
Future Notice Date
Not specified
Award Date
27 Mar 20232 years ago
Contract Period
31 Mar 2023 - 31 Mar 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
IPSWICH BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SUFFOLK
Postcode
IP1 2DE
Post Town
Ipswich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH62 Ipswich
Delivery Location
Not specified
Local Authority
Ipswich
Electoral Ward
Gipping
Westminster Constituency
Ipswich

Supplier Information

Number of Suppliers
1
Supplier Name

ACUITY RESEARCH & PRACTICE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-8d7678a6-ec45-443f-b3d7-5c9a657486d6-2023-09-18T16:00:57+01:00",
    "date": "2023-09-18T16:00:57+01:00",
    "ocid": "ocds-b5fd17-8d7678a6-ec45-443f-b3d7-5c9a657486d6",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "IT-368-15968-IBC/15968 - AWARD",
        "title": "Tenant Satisfaction Surveys - AWARD",
        "description": "Ipswich Borough Council is inviting Quotes for an independent market research agency to carry out tenant satisfaction surveys on a quarterly tracking basis from April 2023. This opportunity is available on Suffolk Sourcing - www.suffolksourcing.uk Submission of bids = 15th March 2023 at 11:00AM.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79342310",
            "description": "Customer survey services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "79313000",
                "description": "Performance review services"
            },
            {
                "scheme": "CPV",
                "id": "79310000",
                "description": "Market research services"
            },
            {
                "scheme": "CPV",
                "id": "79311000",
                "description": "Survey services"
            },
            {
                "scheme": "CPV",
                "id": "79315000",
                "description": "Social research services"
            },
            {
                "scheme": "CPV",
                "id": "79342311",
                "description": "Customer satisfaction survey"
            },
            {
                "scheme": "CPV",
                "id": "79300000",
                "description": "Market and economic research; polling and statistics"
            },
            {
                "scheme": "CPV",
                "id": "70333000",
                "description": "Housing services"
            },
            {
                "scheme": "CPV",
                "id": "79330000",
                "description": "Statistical services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "IP1 2DE"
                    },
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2023-03-15T11:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2023-04-01T01:00:00+01:00",
            "endDate": "2024-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-LAE-IPS",
            "name": "Ipswich Borough Council",
            "identifier": {
                "legalName": "Ipswich Borough Council",
                "scheme": "GB-LAE",
                "id": "IPS"
            },
            "address": {
                "streetAddress": "15-17 Russell Road, Ipswich",
                "locality": "Suffolk",
                "postalCode": "IP1 2DE",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Sam Barber",
                "email": "sam.barber@ipswich.gov.uk",
                "telephone": "+44 1473433903"
            },
            "details": {
                "url": "https://www.ipswich.gov.uk/services/procurement-and-tendering"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-217776",
            "name": "Acuity Research & Practice Ltd",
            "identifier": {
                "legalName": "Acuity Research & Practice Ltd"
            },
            "address": {
                "streetAddress": "35 Mount Pleasant, , Bishops Tawton, , Barnstaple,, United Kingdom, EX32 0AQ"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-LAE-IPS",
        "name": "Ipswich Borough Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-8d7678a6-ec45-443f-b3d7-5c9a657486d6-1",
            "status": "active",
            "date": "2023-03-28T00:00:00+01:00",
            "datePublished": "2023-09-18T16:00:57+01:00",
            "value": {
                "amount": 29160,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-217776",
                    "name": "Acuity Research & Practice Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-04-01T00:00:00+01:00",
                "endDate": "2024-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/58234fad-1555-4ddb-a458-ce45b4aacafd",
                    "datePublished": "2023-09-18T16:00:57+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}