Award

LiveWell Dorset Digital Platform & Customer Relationship Management (CRM)

DORSET COUNCIL

This public procurement record has 2 releases in its history.

Award

31 Dec 2020 at 10:19

Award Notice
Tender

29 Oct 2020 at 08:26

Tender Notice
Summary of the contracting process

The procurement process for the "LiveWell Dorset Digital Platform & Customer Relationship Management (CRM)" project is being conducted by Dorset Council, located in Dorchester, England. This open procedure tender was published on 29th October 2020 and closed on 30th November 2020, with a contract value of £232,000. The awarded contract commenced on 1st February 2021 and is set to last until 31st March 2023. This initiative falls under the IT services category, specifically focusing on consulting, software development, and support within the health sector in the South West region of the United Kingdom.

This tender presents excellent business growth opportunities, particularly for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations with expertise in digital platform management and CRM technology. Providers that can deliver comprehensive hosting, maintenance, and support services, coupled with innovative web development solutions, would be particularly suited to compete for this contract, helping to enhance public health services in Dorset.

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Notice Information

Notice Title

LiveWell Dorset Digital Platform & Customer Relationship Management (CRM)

Notice Description

Public Health Dorset (PHD) is the public health service supporting Bournemouth, Christchurch & Poole Council and Dorset Council to deliver public health functions and services across the County. Part of Dorset's Prevention at Scale agenda, LiveWell Dorset is an integrated lifestyle service delivered by PHD. It supports people to make lifestyle changes that will help improve their health. This support is offered via a range of means including online self-serve tools, initial assessment and advice, referral to other public health services, signposting to local support and 1:1 LiveWell Coaching. We also support organisations to embed prevention and behaviour change into their practice by delivering training and resources. Our support offers are underpinned by a telephone contact centre and a digital platform. We are seeking a Provider to help us continue to manage and develop our existing digital platform (including the CRM). The key aspects of the services sought are: * A comprehensive hosting, maintenance and support service. * A partner who will lead the way with web development and CRM technology expertise to help achieve our digital platform development objectives. Tenderers are requested to read the PROCUREMENT DOCUMENT first as it contains important information.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8e2c492f-29ae-40fb-912f-3bce637ce29d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0c20d4b2-23c1-4ae4-914f-e85f884cb2d1
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£232,000 £100K-£500K
Lots Value
Not specified
Awards Value
£232,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Dec 20205 years ago
Submission Deadline
30 Nov 2020Expired
Future Notice Date
Not specified
Award Date
31 Dec 20205 years ago
Contract Period
1 Feb 2021 - 31 Mar 2023 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DORSET COUNCIL
Contact Name
Angela Pavey
Contact Email
angela.pavey@dorsetcc.gov.uk
Contact Phone
+441305221280

Buyer Location

Locality
DORCHESTER
Postcode
DT1 1UZ
Post Town
Dorchester
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK64 Dorset
Delivery Location
TLK South West (England)
Local Authority
Dorset
Electoral Ward
Dorchester West
Westminster Constituency
West Dorset

Supplier Information

Number of Suppliers
1
Supplier Name

ADIDO

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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