Award

Provision of Patient Check in Screens for GP Surgeries for NHS Essex Integrated Care Board

ATTAIN HEALTH MANAGEMENT SERVICES LTD

This public procurement record has 1 release in its history.

Award

31 Mar 2026 at 14:07

Award Notice
Summary of the contracting process

The NHS Essex Integrated Care Board has awarded a contract for the provision of patient check-in screens within GP surgeries located in the East of England. This falls under the industry category of software package and information systems with a specific focus on medical and scheduling software. The procurement process was executed as a direct award call-off under the Crown Commercial Service RM6098 framework, primarily involving hardware, software, and associated services. The contract, valued at £320,740.34 including VAT, spans five years from 1st April 2026 to 31st March 2031, and aims to enhance patient experience and operational efficiency by integrating digital standards and improving system interoperability. Insight Direct (UK) Ltd has been appointed as the supplier following the procurement stage's completion on 31st March 2026.

This contract represents a significant opportunity for businesses specialising in medical software packages and those providing hardware installation services. It benefits suppliers with capabilities in communication, IT, and productivity software, particularly those able to meet NHS digital standards. Businesses that can provide innovative check-in solutions and maintain interoperability with existing clinical systems will find this an advantageous contract to expand their services within the healthcare sector. Small to medium enterprises with a focus on tailored customer experiences in healthcare technology will be particularly well-suited to thrive in this project, provided they can effectively leverage the framework’s selective procurement channel.

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Notice Information

Notice Title

Provision of Patient Check in Screens for GP Surgeries for NHS Essex Integrated Care Board

Notice Description

The Contracting Authority (NHS Essex Integrated Care Board) has awarded a Direct Award call off ( for provision of Patient Check in Screens for GP Surgeries) under Crown Commercial Service RM6098 - Technology Products & Associated Services 2 (TePAS 2), Lot 1 (Hardware, Software and Associated Services), in accordance with Framework Schedule 7 (Call Off Award Procedure) and Regulation 33 PCR 2015 in accordance with the Framework Guidance and Rules. The service shall support patient self check in, reduce administrative burden on reception staff, improve patient experience, and ensure safe interoperability with clinical systems and NHS digital standards The scope of this service includes: SystmOne Patient Check In Screens (inc 5 Year Support & Warranty) Wall Mounted Installation Desk Mounted Installation Floor Standing Mount Installation The contract commences 01st April 2026 and expires 31st March 2031 for 5 years. The aggregate contract value awarded is PS267,283.62 (excl. VAT) and PS320740.34 incl. VAT This Contract Award Notice is being published in accordance with the requirements for sub-central contracting authorities, NHS Trusts and NHS Foundation Trusts where the contract value is at least PS30,000 inclusive of VAT in accordance with the Public Contract Regulations 2015, which govern the Framework Agreement his Call-Off Contract is associated with.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8fd96293-b104-44e0-bfbe-e0c41b021aa1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/37060f65-7e7f-4113-91b5-e85262b5f15d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48180000 - Medical software package

48300000 - Document creation, drawing, imaging, scheduling and productivity software package

48330000 - Scheduling and productivity software package

48332000 - Scheduling software package

48500000 - Communication and multimedia software package

48510000 - Communication software package

48517000 - IT software package

48900000 - Miscellaneous software package and computer systems

Notice Value(s)

Tender Value
£320,740 £100K-£500K
Lots Value
Not specified
Awards Value
£320,740 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Mar 20263 days ago
Submission Deadline
29 Jan 2026Expired
Future Notice Date
Not specified
Award Date
24 Mar 20261 weeks ago
Contract Period
31 Mar 2026 - 31 Mar 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ATTAIN HEALTH MANAGEMENT SERVICES LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BASILDON, ESSEX
Postcode
SS14 3HG
Post Town
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH37 Essex Thames Gateway
Delivery Location
Not specified
Local Authority
Basildon
Electoral Ward
Fryerns
Westminster Constituency
Basildon and Billericay

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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