Award

Copilot Adoption Support Services

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

03 Dec 2025 at 17:26

Summary of the contracting process

The Department for Work and Pensions, located in Manchester, has awarded a contract titled "Copilot Adoption Support Services" to Charterhouse Voice & Data Ltd. This procurement, within the IT services industry category, focuses on Microsoft Copilot adoption through use case analysis and training development. The procurement process, initiated under a selective method by call-off from a framework agreement, reached the award stage on 3rd December 2025 following the tender period's close on 30th November 2025. The contract commenced on 1st December 2025 with a duration of six months, potentially extending to May 2026, covering the UK as the delivery location.

This tender represents a significant opportunity for businesses specialising in IT services, consulting, and software development. The substantial budget of £800,000 underscores the scope for growth in offering tailored training and consultancy services related to software tools. Companies with established expertise in facilitating technology adoption for government organisations, and possessing the ability to deliver comprehensive support and training services, are particularly well-suited to benefit from similar opportunities in the public sector. Although not marked specifically for small or voluntary sector enterprises, larger firms in IT services can effectively leverage such projects to strengthen their portfolio and government relations.

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Notice Title

Copilot Adoption Support Services

Notice Description

Microsoft Copilot Adoption Support Services including use case analysis and training development and delivery. The contract has a 6 month initial term and an optional 6 month extension.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-92314bc7-49df-42ee-a1b8-a7f5d45af612
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fed3a8fd-c580-4172-b1df-aa6323f7b595
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£800,000 £500K-£1M
Lots Value
Not specified
Awards Value
£800,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
3 Dec 20252 months ago
Submission Deadline
30 Nov 2025Expired
Future Notice Date
Not specified
Award Date
1 Dec 20252 months ago
Contract Period
1 Dec 2025 - 31 May 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M2 3AA
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified

Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

CHARTERHOUSE VOICE & DATA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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