Award

COV - Family Hub AI digital solution - AWARD

COVENTRY CITY COUNCIL (COV)

This public procurement record has 1 release in its history.

Award

11 Dec 2023 at 09:25

Award Notice
Summary of the contracting process

The Coventry City Council has awarded a contract for the development of a digital offering to create a digital front door for information for families throughout the City of Coventry. The procurement process was conducted through an open procedure, with the tender period ending on 6th November 2023. The contract period is scheduled to start on 2nd January 2024 and end on 31st March 2025. The contract value is £312,000 in GBP. The procurement falls under the services category and was awarded to Beebot AI.

This tender presents an opportunity for businesses, particularly those in the software package and information systems industry, to compete for the supply of the AI digital solution to Coventry City Council. Small and medium-sized enterprises (SMEs) are considered suitable for this procurement. Businesses in the West Midlands region, specifically in Coventry, United Kingdom, may find this tender especially relevant due to its focus on providing 24/7 access to information services through an AI solution and Chatbot functionality.

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Notice Information

Notice Title

COV - Family Hub AI digital solution - AWARD

Notice Description

This requirement is to develop Coventry City Council's family hub digital offering to create a digital front door for information for families throughout the City of Coventry. This will include improving access to information provided by the Council and our partners. This will include an AI solution that will enable parents and families to find and access services online. It will also be used by professionals to signpost families to support. The aim is to provide 24/7 access to information on services. This AI function will target and promote relevant topics to users, and a Chatbot to answer common queries. The scope of the contract is for the supply of the solution which includes its implementation (including any configuration), training (if required), annual licencing, hosting, data storage and annual support and maintenance. Please see the Invitation to Tender documents for further information.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-93322991-e131-474d-b56e-6e50c21adf3d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/955c41f3-248e-481a-a279-e6b3f6e2363c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£312,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Dec 20232 years ago
Submission Deadline
6 Nov 2023Expired
Future Notice Date
Not specified
Award Date
17 Nov 20232 years ago
Contract Period
2 Jan 2024 - 31 Mar 2025 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
COVENTRY CITY COUNCIL (COV)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV1 2GN
Post Town
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
TLG West Midlands (England)
Local Authority
Coventry
Electoral Ward
St Michael's
Westminster Constituency
Coventry South

Supplier Information

Number of Suppliers
1
Supplier Name

BEEBOT AI

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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