Tender

Tenant Perception Survey

STONEWATER LIMITED

This public procurement record has 1 release in its history.

Tender

14 Nov 2022 at 12:00

Tender Notice
Summary of the contracting process

The buying organization, Stonewater Limited, has issued a tender titled "Tenant Perception Survey" in the services industry category. The procurement process is at the Tender stage, with a tender period ending on 14th December 2022 and a contract period starting from 3rd April 2023 to 2nd April 2025. The tender, valued at £160,000 GBP, involves carrying out telephone surveys as per government guidelines. The location for service delivery includes various countries and regions.

This tender by Stonewater Limited offers business growth opportunities for suppliers specialising in customer satisfaction surveys. Small and medium enterprises (SMEs) are particularly suited to compete in this open procurement process. Suppliers interested in providing services across different countries and regions will find this tender conducive to expanding their business reach and capabilities.

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Notice Information

Notice Title

Tenant Perception Survey

Notice Description

Stonewater requires a supplier to carry out 2 sets of telephone surveys in financial year 2023/24 and 2024/25 in line with the requirements of the tenant satisfaction measures as per the government published guidelines. The Tenant Satisfaction Measures (TSM) Standard requires all registered providers to generate and report TSMs as specified by the regulator. The TSMs are a core set of performance measures against which all providers must publish their performance. The central aims of the TSMs are to provide tenants with greater transparency about their landlord's performance and inform the regulator about how a landlord is complying with consumer standards. To achieve these aims it is critical that TSMs are calculated and reported by providers on a consistent basis.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-93677fd9-185a-4194-a793-b64023a5ecd8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/67293e0a-f369-4f26-8edc-77d963ee7c70
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£160,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Nov 20223 years ago
Submission Deadline
14 Dec 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Apr 2023 - 2 Apr 2025 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
STONEWATER LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE8 6EP
Post Town
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
Not specified
Local Authority
Blaby
Electoral Ward
North Whetstone
Westminster Constituency
South Leicestershire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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