Award

Customer Relationship Management Solution DBS

DISCLOSURE AND BARRING SERVICE

This public procurement record has 1 release in its history.

Award

25 Jul 2022 at 14:12

Award Notice
Summary of the contracting process

The Disclosure and Barring Service is conducting a procurement process for a Customer Relationship Management (CRM) Solution, specifically a small-scale proof of concept. The contract is valued at £181,191 and falls under the category of Customer Relationship Management software development services. The procurement method employed is selective, with the contract having started on 21st February 2022 and set to conclude on 20th February 2024. The procurement stage has reached the award phase, with the relevant documents published on 25th July 2022.

This tender presents an excellent opportunity for businesses specialising in software development services, particularly those with a focus on CRM solutions. Small and medium enterprises (SMEs) are encouraged to explore this prospect, as the procurement process is designed to allow for SME participation. Companies that can provide innovative CRM solutions tailored to the needs of the public sector could greatly benefit from engaging with this procurement opportunity.

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Notice Information

Notice Title

Customer Relationship Management Solution DBS

Notice Description

Small-scale proof of concept Customer Relationship Management Solution DBS

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-938b0115-c051-493c-b236-d4e32153fe03
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e12172f3-10b7-4317-82bb-e9881c740595
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212445 - Customer Relation Management software development services

Notice Value(s)

Tender Value
£181,191 £100K-£500K
Lots Value
Not specified
Awards Value
£181,191 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Jul 20223 years ago
Submission Deadline
21 Dec 2021Expired
Future Notice Date
Not specified
Award Date
31 Jan 20224 years ago
Contract Period
21 Feb 2022 - 20 Feb 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DISCLOSURE AND BARRING SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1QY
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

DELOITTE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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