Award

008/2018E International Student Enquiry & Enrolment Service - AWARD

HE PORTAL

This public procurement record has 1 release in its history.

Award

07 Jun 2019 at 09:50

Award Notice
Summary of the contracting process

The procurement process is led by HE Portal seeking to engage a service provider for the "008/2018E International Student Enquiry & Enrolment Service" based in the South West of England. This tender falls under the recruitment services category and is currently in the Award stage, having been completed as of March 22, 2019. The contract commenced on December 15, 2018, and is set to conclude on December 14, 2020. The total contract value is £1,000,000, with the procurement executed via an open procedure. The tender period officially closed on November 9, 2018.

This contract presents a significant opportunity for businesses in the recruitment and educational services sector. Companies with expertise in international student recruitment, engagement strategies, and personalised communication services would be well-positioned to compete for similar tenders in the future. As HE Portal aims to enhance its recruitment strategies and support further growth, suppliers specialising in managing international enquiries and conversion processes are encouraged to explore collaborations that align with the university's objectives.

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Notice Information

Notice Title

008/2018E International Student Enquiry & Enrolment Service - AWARD

Notice Description

The International Office forms part of the Future Students service and is responsible for the recruitment of International and EU students, supporting academic partnerships and managing the Agent network. The University supports ambitious recruitment targets in-line with the University's 2020 strategy for growth across all audiences. The University is using Managed Services for international enquiry management and offers made conversion: o To engage with International prospects at soonest opportunity after initial point of contact. o To offer personal contact via telephone (outbound and inbound), email, IM / virtual in order to convert potential students. o To have a robust strategy in place to deliver timely, consistent and personalised contact with potential students. o To improve conversion from enquirer to applicant and applicant to enrolment. o To deliver personalised information to applicants on the University and pre-arrival processes. o To deliver cutting edge, contemporary engagement with prospects and applicants. o To increase contact points with enquirer / applicant therefore reducing 'drop off'. o To be able to offer language specialisms. o To reduce impact of GMT restrictions.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-95256815-075a-4e92-925d-ea9ac0568630
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4332489a-bd98-4194-8d99-81b50e36ec01
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79600000 - Recruitment services

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Jun 20196 years ago
Submission Deadline
9 Nov 2018Expired
Future Notice Date
Not specified
Award Date
22 Mar 20196 years ago
Contract Period
15 Dec 2018 - 14 Dec 2020 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HE PORTAL
Contact Name
Rosie Hale
Contact Email
rosie.hale@uwe.ac.uk
Contact Phone
0117 3286686

Buyer Location

Locality
AVON
Postcode
BS16 1QY
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK52 Bath & North East Somerset and South Gloucestershire
Delivery Location
TLK South West (England)
Local Authority
South Gloucestershire
Electoral Ward
Stoke Park & Cheswick
Westminster Constituency
Filton and Bradley Stoke

Supplier Information

Number of Suppliers
1
Supplier Name

UNI-QUEST

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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