Award

ESFA Evaluation of the National Careers Service Through Customer Satisfaction and Progression Surveys

DEPARTMENT FOR EDUCATION

This public procurement record has 1 release in its history.

Award

11 May 2021 at 14:44

Award Notice
Summary of the contracting process

The procurement process involves the Department for Education, which awarded a contract for the project titled "ESFA Evaluation of the National Careers Service Through Customer Satisfaction and Progression Surveys". This project falls under the education and training services category and is located in England. The procurement method used was selective, involving a call-off from a framework agreement. The contract was active from 19th August 2019 to 31st March 2021, with a total value of £433,450. The awarded contract notice was published on 11th May 2021.

This tender presents significant opportunities for businesses in the education sector, particularly those with expertise in customer satisfaction assessment and survey execution. Small and medium-sized enterprises (SMEs) and voluntary and community sector organisations (VCSEs) may find this particularly relevant, as they are suited to provide the services outlined in the contract. Businesses offering qualitative and quantitative research capabilities can leverage this opportunity to expand their portfolios and engage with government contracts.

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Notice Information

Notice Title

ESFA Evaluation of the National Careers Service Through Customer Satisfaction and Progression Surveys

Notice Description

This programme contacts customers each month on the Agency's behalf. The contractor conducts comprehensive 15 minute interviews with each customer to gather their views about their experience of the National Careers Service and whether it met their expectations and helped them to progress in learning or work.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-95689940-53df-4fea-8fa0-29813bca8aca
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/98e4bfa3-ec75-4f21-8035-7e3d8c23d89b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80000000 - Education and training services

Notice Value(s)

Tender Value
£433,450 £100K-£500K
Lots Value
Not specified
Awards Value
£433,450 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
11 May 20214 years ago
Submission Deadline
5 Oct 2018Expired
Future Notice Date
Not specified
Award Date
18 Aug 20196 years ago
Contract Period
18 Aug 2019 - 31 Mar 2021 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR EDUCATION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M1 2WD
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

IPSOS MORI

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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