Award

Engagement Platform

CARE QUALITY COMMISSION

This public procurement record has 1 release in its history.

Award

04 Jun 2025 at 09:42

Award Notice
Summary of the contracting process

The Care Quality Commission (CQC), located in Newcastle upon Tyne, England, has completed the award stage of their procurement process to secure an engagement platform for Healthwatch England. The contract, titled "Engagement Platform," falls under the industry category of Software packages and information systems, with additional relevance in IT services. The procurement was executed through the CCS G Cloud 14 Framework Agreement, utilising a selective method via a call-off from a framework agreement. This contract, valued at £108,528, spans an initial period of 26 months with potential extensions up to 24 months. The contract commenced on 30th April 2025 and is set to conclude by 29th June 2029.

This procurement presents substantial opportunities for businesses in the consulting and software development sectors, especially those specialising in cloud software solutions. While the contract is awarded to DNU Zoom Video Communications Inc., it demonstrates the scope for other similar organisations to engage with public sector entities like the CQC. Such tenders are ideal for businesses looking to expand their clientele within public health services and software systems, albeit requiring a manageable scale due to the suitability criteria outlined by the CQC.

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Notice Information

Notice Title

Engagement Platform

Notice Description

This is a Contract Award Notice. The Care Quality Commission on behalf of Healthwatch England requires an engagement platform. This procurement was undertaken through the CCS G Cloud 14 Framework Agreement (RM1557.14), Lot 2 Cloud Software, following the Direct Award process. The Contract is awarded for an initial period of 26 months with an option to extend for up to 24 months. Total Awarded Value is maximum of all charges including any optional contract extensions. Contract Reference: CQC HWE 028

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-95da43a6-904f-47e4-ae4f-e6c0b4e5c470
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/48d26d8d-b0ee-4163-9d98-8b47d01b72da
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£108,528 £100K-£500K
Lots Value
Not specified
Awards Value
£108,528 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Jun 20258 months ago
Submission Deadline
30 Jan 2025Expired
Future Notice Date
Not specified
Award Date
29 Apr 20259 months ago
Contract Period
29 Apr 2025 - 29 Jun 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CARE QUALITY COMMISSION
Contact Name
Commercial and Contracts Team
Contact Email
commercialcontracts@cqc.org.uk
Contact Phone
Not specified

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 4PA
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

DNU ZOOM VIDEO COMMUNICATIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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