Award

C21107 - Sitel UK Ltd

ATAMIS LTD

This public procurement record has 3 releases in its history.

Award

30 Apr 2021 at 14:42

Award

30 Apr 2021 at 14:41

Award

30 Apr 2021 at 14:33

Summary of the contracting process

The public procurement process involved ATAMIS LTD as the buying organisation, awarding a contract titled "C21107 - Sitel UK Ltd" for the provision of call centre services. This initiative falls under the services category with a CPV classification of 79512000. The contract was awarded to Sitel UK Ltd and has a contract period from 28th April 2021 to 28th October 2021. The procurement method utilised was classified as 'Other', with the tender period concluding on 28th April 2021. The contract value was £516,000, and it is applicable across various regions including the United Kingdom and British Overseas Territories.

This tender presents significant opportunities for businesses looking to enter or expand in the call centre services market. Companies with experience in providing customer service solutions, especially those capable of handling diverse geographical demands, would be especially well-positioned to compete. The substantial contract value indicates a considerable business opportunity for medium to large enterprises with the requisite capabilities and resources to fulfil such requirements.

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Notice Title

C21107 - Sitel UK Ltd

Notice Description

Provision of call centre services Additional information: Requirement awarded under the terms and conditions found at https://www.gov.uk/government/publications/short-form-terms-and-conditions

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9610fb83-7260-4c9d-a995-a4d7693df0b4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b79fab04-157a-409e-af91-ca0137865460
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79512000 - Call centre

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£516,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
30 Apr 20214 years ago
Submission Deadline
27 Apr 2021Expired
Future Notice Date
Not specified
Award Date
29 Apr 20214 years ago
Contract Period
27 Apr 2021 - 28 Oct 2021 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ATAMIS LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M5 3LZ
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified

Local Authority
Salford
Electoral Ward
Quays
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

SITEL

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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