Tender

019/2023T International Student Enquiry and Enrolment Service

HE PORTAL

This public procurement record has 2 releases in its history.

TenderAmendment

31 Jul 2023 at 14:44

Tender

15 May 2023 at 13:59

Summary of the contracting process

The University, represented by HE Portal, is conducting a procurement process for an International Student Enquiry and Enrolment Service. This service aims to manage enquirer/pre-applicant activities and conversion of offers for international and EU prospects. The tender is classified under the recruitment services industry category and is open to SMEs. The procurement method is an open procedure with a tender period ending on 7th September 2023. The contract period will start on 1st November 2023 and end on 31st October 2026.

This tender presents an opportunity for businesses in the services sector, especially those with experience in managing international student inquiries and enrolment processes. SMEs are well-suited to compete in this open procurement process. The University's defined KPIs for turnaround times and communication management offer clear criteria for potential providers. Interested businesses should consider the location in the South West region of the United Kingdom when planning their tender submission.

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Notice Title

019/2023T International Student Enquiry and Enrolment Service

Notice Description

The University requires an International Enquiry Services Management provider for enquirer/pre-applicant and offers made conversion. Providing enquiry management and offers made conversion activity to support international and EU prospects and applicants using multiple communication channels. This will include University defined KPI's on turnaround and follow up lead times alongside managing opt-out requests. Additional information: https://in-tendhost.co.uk/he/aspx/Home Delivery Notes https://in-tendhost.co.uk/he/aspx/Home Is a Recurrent Procurement Type? : No

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-96eeef21-3761-4363-b409-44f0c1414ee6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d39b6b7f-2824-4e7c-ad21-8f890c36a2fe
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79600000 - Recruitment services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jul 20232 years ago
Submission Deadline
7 Sep 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Nov 2023 - 31 Oct 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HE PORTAL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
AVON
Postcode
BS16 1QY
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK52 Bath & North East Somerset and South Gloucestershire
Delivery Location
TLK South West (England)

Local Authority
South Gloucestershire
Electoral Ward
Stoke Park & Cheswick
Westminster Constituency
Filton and Bradley Stoke

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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