Tender

GB-YORK: Customer Relationship Management (CRM) Services ITT

YORK ST JOHN UNIVERSITY

This public procurement record has 2 releases in its history.

TenderAmendment

15 May 2024 at 16:55

Tender Notice
Tender

14 May 2024 at 13:45

Tender Notice
Summary of the contracting process

The York St John University has issued a tender for Customer Relationship Management (CRM) Services ITT in Yorkshire and the Humber region, United Kingdom. The procurement stage is currently at the tender amendment phase. The contract value is GBP 50,000 with a minimum value of GBP 25,000. The deadline for tender submission is 29th May 2024, and the contract period is from 1st July 2024 to 31st October 2024. The procurement method is an open procedure in the services category.

This tender presents an opportunity for businesses interested in providing Customer Relation Management software development services to the education sector. Small to Medium-sized Enterprises (SMEs) are encouraged to participate. The University aims to enhance its Dynamics CRM platform and develop a minimum viable product to streamline business processes. Businesses with experience in software development and CRM solutions are well-suited to compete for this contract and support York St John University in achieving its project goals.

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Notice Information

Notice Title

GB-YORK: Customer Relationship Management (CRM) Services ITT

Notice Description

NOTE: This notice was updated on 15 May 2024 for the following reason: The original draft of this notice erroneously stated that this work was not suitable for Small to Medium-sized Enterprises (SMEs). To clarify, this work would indeed be suitable for SMEs, and their participation in this exercise is welcomed.(The University requires the delivery of additional functionality on our existing Dynamics CRM platform. Existing user stories need to be delivered as well as analysis to discover new user stories and use cases. Our aim is to produce a minimum viable product (MPV) to support business processes. It should be noted that this work has already been started on delivery of several requirements, work is also required for completion of those already started.)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-977fb4fc-0f0b-4ee5-a1c9-7567712eb4ab
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ad5f59f7-b0ea-4bd7-b465-e6dd0441b7ed
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212445 - Customer Relation Management software development services

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 May 20241 years ago
Submission Deadline
29 May 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Jun 2024 - 31 Oct 2024 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
YORK ST JOHN UNIVERSITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
YORK
Postcode
YO31 7EX
Post Town
York
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE21 York
Delivery Location
TLE Yorkshire and The Humber
Local Authority
York
Electoral Ward
Guildhall
Westminster Constituency
York Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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